Support #13504

[SCP ID :##6670##] : Duitnow Transaction Successful although account not debited

Added by Zahir Abd Latif over 1 year ago. Updated about 1 year ago.

Status:Work Completed-End life cycleStart date:May 19, 2023
Priority:HighDue date:
Assignee:Zahir Abd Latif% Done:

100%

Category:BugSpent time:-
Target version:-

Description

Hi,
Kindly attend below request:-

We found out, one of the Duitnow transaction was not debited but the transaction was successful. Please help to investigate and revert.

Najmi 25/05/2023:
Related to Support #13491 [SCP ID :##6660##] : Fix DuitNow reversal for new parameter. Must deploy together.

History

#1 Updated by Binti Marobi Athirah Umairah over 1 year ago

  • Category set to Bug
  • Assignee changed from Nurul Athira Abdul Rahim to Najmi Pasarudin

#2 Updated by Najmi Pasarudin over 1 year ago

  • Status changed from New - Begin Life Cycle to Development / Work In Progress

#3 Updated by Najmi Pasarudin over 1 year ago

  • Description updated (diff)
  • % Done changed from 0 to 90

#4 Updated by Najmi Pasarudin over 1 year ago

Issue:
DuitNow ICBS debit failed but BSNeBiz sent DuitNow request to RPP host.

Finding:
I found out Production is returning a different error parameter.
In the log, BDS85100 is returning an error with parameter env:Fault.
During SIT/UAT the error parameter is BDS85100Fault.
If not mistaken, the previous Production error parameter is also BDS85100Fault.
Thus, BSNeBiz is unable to mark as a failed transaction and proceed with DuitNow transfer.

Solution:
Related to Support #13491 [SCP ID :##6660##] : Fix DuitNow reversal for new parameter, I will fix/update the current logic when reading the response parameter.
Fix is merged with Support #13491 [SCP ID :##6660##] : Fix DuitNow reversal for new parameter. Must deploy together.

#5 Updated by Najmi Pasarudin over 1 year ago

  • Status changed from Development / Work In Progress to Internal Testing
  • Assignee changed from Najmi Pasarudin to Binti Marobi Athirah Umairah

#6 Updated by Binti Marobi Athirah Umairah about 1 year ago

  • Status changed from Internal Testing to Work Completed-End life cycle
  • Assignee changed from Binti Marobi Athirah Umairah to Zahir Abd Latif
  • % Done changed from 90 to 100

Deploy to Prod on 23/06/23. Migration ID00069.

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