Support #13504
[SCP ID :##6670##] : Duitnow Transaction Successful although account not debited
Status: | Work Completed-End life cycle | Start date: | May 19, 2023 | |
---|---|---|---|---|
Priority: | High | Due date: | ||
Assignee: | Zahir Abd Latif | % Done: | 100% | |
Category: | Bug | Spent time: | - | |
Target version: | - |
Description
Hi,
Kindly attend below request:-
We found out, one of the Duitnow transaction was not debited but the transaction was successful. Please help to investigate and revert.
Najmi 25/05/2023:
Related to Support #13491 [SCP ID :##6660##] : Fix DuitNow reversal for new parameter. Must deploy together.
History
#1 Updated by Binti Marobi Athirah Umairah over 1 year ago
- Category set to Bug
- Assignee changed from Nurul Athira Abdul Rahim to Najmi Pasarudin
#2 Updated by Najmi Pasarudin over 1 year ago
- Status changed from New - Begin Life Cycle to Development / Work In Progress
#3 Updated by Najmi Pasarudin over 1 year ago
- Description updated (diff)
- % Done changed from 0 to 90
#4 Updated by Najmi Pasarudin over 1 year ago
Issue:
DuitNow ICBS debit failed but BSNeBiz sent DuitNow request to RPP host.
Finding:
I found out Production is returning a different error parameter.
In the log, BDS85100 is returning an error with parameter env:Fault.
During SIT/UAT the error parameter is BDS85100Fault.
If not mistaken, the previous Production error parameter is also BDS85100Fault.
Thus, BSNeBiz is unable to mark as a failed transaction and proceed with DuitNow transfer.
Solution:
Related to Support #13491 [SCP ID :##6660##] : Fix DuitNow reversal for new parameter, I will fix/update the current logic when reading the response parameter.
Fix is merged with Support #13491 [SCP ID :##6660##] : Fix DuitNow reversal for new parameter. Must deploy together.
#5 Updated by Najmi Pasarudin over 1 year ago
- Status changed from Development / Work In Progress to Internal Testing
- Assignee changed from Najmi Pasarudin to Binti Marobi Athirah Umairah
#6 Updated by Binti Marobi Athirah Umairah about 1 year ago
- Status changed from Internal Testing to Work Completed-End life cycle
- Assignee changed from Binti Marobi Athirah Umairah to Zahir Abd Latif
- % Done changed from 90 to 100
Deploy to Prod on 23/06/23. Migration ID00069.