Support #13631
[SCP ID :##6771##] : EPF File not Generated
| Status: | Closed - End of life cycle | Start date: | August 28, 2023 | |
|---|---|---|---|---|
| Priority: | Normal | Due date: | ||
| Assignee: |  Zahir Abd Latif | % Done: | 100% | |
| Category: | MY RIB | Spent time: | - | |
| Target version: | - |
Description
Hi,
Kindly attend below request:-
Seek for your assistance to check on EPF file not generated from KFHIB06 server.
The problem started on 26-August until today.
We need to run the runEpfGenerateFile.sh manually to obtain the report.
Kindly advise where should we check to overcome the issue. Thank you.
History
#1
Updated by Lizahwati Basirun 10 months ago
- Status changed from New - Begin Life Cycle to Pending Customer Feedback
- Assignee changed from Hafizudin MD to Zahir Abd Latif
- % Done changed from 0 to 90
From our investigation, We suspect the Epf file is not generating due conjob.
Please restart cronjob since no log file from 26 aug 3023.
Update by KFH on 01/09/2023:
We will proceed to ask the sys admin team to restart the cronjob.
#2
Updated by Zahir Abd Latif 10 months ago
- Status changed from Pending Customer Feedback to Closed - End of life cycle
- % Done changed from 90 to 100
Issue closed in SCP.