Support #13677

[SCP ID :##6810##] : Fixes for SCP ID 6660: DuitNow Failed Transaction But No Reversal

Added by Zahir Abd Latif 12 months ago. Updated 7 months ago.

Status:Closed - End of life cycleStart date:October 10, 2023
Priority:NormalDue date:
Assignee:Zahir Abd Latif% Done:

100%

Category:BugSpent time:-
Target version:-

Description

Hi,
Kindly attend below request:-

Seeking your expertise to solve the issue of DuitNow with failed transaction but there is no reversal. As per analyzed by Najmi from Penril, need to have fixes for SCP ID 6660. Kindly refer to the email attached for further details.

Re URUSAN QR PAY TIDAK BERJAYA.msg (296 KB) Zahir Abd Latif, October 10, 2023 09:22

History

#1 Updated by Binti Marobi Athirah Umairah 12 months ago

  • Category set to Bug
  • Assignee changed from Nurul Athira Abdul Rahim to Najmi Pasarudin

#2 Updated by Najmi Pasarudin 12 months ago

  • Status changed from New - Begin Life Cycle to Development / Work In Progress

#3 Updated by Najmi Pasarudin 12 months ago

  • Status changed from Development / Work In Progress to Pending SIT Deployment
  • % Done changed from 0 to 90

#4 Updated by Najmi Pasarudin 12 months ago

  • Assignee changed from Najmi Pasarudin to Nurul Hasnieza Bt Mohd Zamri

Salam Hasnieza,
Please pull bsn-cdb,bsn-esb,bsn-middle-service and deploy to SIT.

Issue:
DuitNow QR failed and debited but no reversal.

Finding:
DuitNow QR reads the error code using old code. The fix was done in SCP ID 6660 for DuitNow Instant transfer.

Solution:
Fix according to SCP ID 6660

Pre-testing:
  1. Set charges to DuitNow QR
Test steps A:
  1. Access BSNeBiz mobile>DuitNow QR
  2. Scan and pay
  3. Expected result, transaction successful

Cancel B and C, status offline not applicable for payment.

Test steps B:
  1. Access BSNeBiz mobile>DuitNow QR
  2. Scan QR
  3. Access IBAM and set offline to the QR
  4. Pay QR
  5. Expected result, transaction failed and charges refunded
Test steps C, pay to other bank:
  1. Access BSNeBiz mobile>DuitNow QR
  2. Scan QR
  3. Request recipient bank to disable QR
  4. Pay QR
  5. Expected result, transaction failed and amount refunded

#5 Updated by Nurul Hasnieza Bt Mohd Zamri 12 months ago

  • Status changed from Pending SIT Deployment to Finished Development

#6 Updated by Nurul Hasnieza Bt Mohd Zamri 12 months ago

  • Status changed from Finished Development to Internal Testing
  • Assignee changed from Nurul Hasnieza Bt Mohd Zamri to Binti Marobi Athirah Umairah

Salam Umai,

Sit deploy on 10/10/2023. Please retest.

#7 Updated by Binti Marobi Athirah Umairah 10 months ago

  • Status changed from Internal Testing to Pending Prod Deployment

Tested and passed by Pn Mazni on 21/11/23.
Tested and passed by Aznil on 19/10/23.

#8 Updated by Binti Marobi Athirah Umairah 8 months ago

  • Status changed from Pending Prod Deployment to Pending Review
  • Assignee changed from Binti Marobi Athirah Umairah to Zahir Abd Latif

Hi Zahir,

The fixes have been deployed to production on 02/02/2024 with Migration ID0078. Now pending Bank to review in production.

Thank you.

#9 Updated by Zahir Abd Latif 7 months ago

  • Status changed from Pending Review to Closed - End of life cycle
  • % Done changed from 90 to 100

Issue closed in SCP.

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