Support #13686
[SCP ID :##6818##] : Mobile App APK Update Issue
| Status: | Closed - End of life cycle | Start date: | October 16, 2023 | |
|---|---|---|---|---|
| Priority: | Normal | Due date: | ||
| Assignee: |  Zahir Abd Latif | % Done: | 100% | |
| Category: | MY RIB | Spent time: | - | |
| Target version: | - |
Description
Hi,
Kindly attend below request:-
Business team has tested the updated APK and encountered issue with the Deactivation and Reactivation. Error message as per attached.
Kindly investigate
History
#1
Updated by Lizahwati Basirun 10 months ago
- Status changed from New - Begin Life Cycle to Closed - End of life cycle
- Assignee changed from Hafizudin MD to Zahir Abd Latif
- % Done changed from 0 to 100
Update by Karchun on 27/10/2023;
The server in this context refers to the machine which kfh_consumer is being hosted on. You have to adjust your server time to match your mobile phone's time, as your mobile phone's date time is synced with your mobile network provider, that should sync up your server's time with the majority of the customer's phone. Based on our testing the time difference between the server and our mobile phone time is about 20 - 30 seconds.