Support #13695
[SCP ID :##6826##] : Juara Sejati Sdn Bhd - Request to unbind soft token (2023CSNI1745)
| Status: | Closed - End of life cycle | Start date: | October 20, 2023 | |
|---|---|---|---|---|
| Priority: | Normal | Due date: | ||
| Assignee: |  Zahir Abd Latif | % Done: | 100% | |
| Category: | - | Spent time: | - | |
| Target version: | - |
Description
Hi,
Kindly attend below request:-
Please refer attached email.(SCP email)
History
#1
Updated by Ngoh Chee Onn 11 months ago
- Assignee changed from Ngoh Chee Onn to binti Nazli Anuari Aina Najihah
#2
Updated by binti Nazli Anuari Aina Najihah 11 months ago
- Status changed from New - Begin Life Cycle to Pending Prod Deployment
- Assignee changed from binti Nazli Anuari Aina Najihah to Zahir Abd Latif
- % Done changed from 0 to 90
Root Cause:
No deactivate secure2u function in this authorization list, while no issue with approval in the authorization details
Temporary Resolution:
Bank Admin to approve the approval task by clicking inside the authorization details and clicking on approve instead of approve multiple tasks in the authorization list.
Permanent Resolution:
Add the deactivate secure2u function in the authorization list
We already give the package to Maybank and pending deploy to the production environment
#3
Updated by Zahir Abd Latif 10 months ago
- Status changed from Pending Prod Deployment to Closed - End of life cycle
- % Done changed from 90 to 100
Deployed on production 3 Nov 2023.
Issue closed in SCP.