Support #13719

[SCP ID :##6850##] : Error MSS on approval New Investment Product

Added by Zahir Abd Latif 11 months ago. Updated 10 months ago.

Status:Closed - End of life cycleStart date:November 09, 2023
Priority:NormalDue date:
Assignee:Zahir Abd Latif% Done:

100%

Category:-Spent time:-
Target version:-

Description

Hi,
Kindly attend below request:-

There is error when user MSS want to approve on 6 November 2023 6PM.
Attached screenshoot and log.

SystemOut_23.11.06_18.01.36.log.zip (1.01 MB) Zahir Abd Latif, November 09, 2023 10:28

mss error.png (15.9 KB) Zahir Abd Latif, November 09, 2023 10:28

History

#1 Avatar?id=1966&size=24 Updated by Ngoh Chee Onn 10 months ago

  • Assignee changed from Ngoh Chee Onn to Aldien Fadhil

#2 Updated by Aldien Fadhil 10 months ago

  • Status changed from New - Begin Life Cycle to Pending Customer Feedback

#3 Updated by Aldien Fadhil 10 months ago

Hi Zahir,

Based on the information they given, the short name is too long (49 char), while the column max length is 32. Already inform them and currently pending for user feedback whether it has resolved or not.

Thank you

#4 Updated by Zahir Abd Latif 10 months ago

  • Status changed from Pending Customer Feedback to Closed - End of life cycle
  • Assignee changed from Aldien Fadhil to Zahir Abd Latif
  • % Done changed from 0 to 100

Dani Bayu,1/12/2023, 3.09pm:-

It seems okay, no complain from the user.
You can close this case.

Issue closed in SCP.

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