Support #13842
[SCP ID :##6922##] : Failed Login to BVMC
| Status: | Work Completed-End life cycle | Start date: | January 18, 2024 | |
|---|---|---|---|---|
| Priority: | High | Due date: | ||
| Assignee: |  Zahir Abd Latif | % Done: | 100% | |
| Category: | MY BVMC | Spent time: | - | |
| Target version: | - |
Description
Hi,
Kindly attend below request:-
Please help to investigate on the BVMC issue, currently all user failed to login to the system.
Once we login, an error message appeared: 'There was a problem logging in. Check your password.'
Seek for your side to investigate on this incident urgently
History
#1
Updated by Lizahwati Basirun 7 months ago
- Status changed from New - Begin Life Cycle to Work Completed-End life cycle
- Assignee changed from Hafizudin MD to Zahir Abd Latif
- % Done changed from 0 to 100
Update by Sufian on 26/1/2024:
Dear Sis Lizah,
The issue is resolved after we done the restart.
Please proceed to close this ticket.
Thank you for your full assistance.