Support #13892

[SCP ID :##6946##] : RE: MYJAMINAN SYARIKAT JAMINAN KREDIT PERUMAHAN BHD 03M1I9EB2 [MBBRCMSW-11344]

Added by Zahir Abd Latif 7 months ago. Updated 7 months ago.

Status:Closed - End of life cycleStart date:February 08, 2024
Priority:NormalDue date:
Assignee:Zahir Abd Latif% Done:

100%

Category:-Spent time:-
Target version:-

Description

Hi,
Kindly attend below request:-

Seek your assistance to check why below ID is not setup in RCAS.

MYJAMINAN2D- NUR SABRINA BINTI ZAINUDDIN

EmailCronLog.log@2024-01-14 (47.2 KB) Zahir Abd Latif, February 08, 2024 16:54

History

#1 Updated by binti Nazli Anuari Aina Najihah 7 months ago

  • Status changed from New - Begin Life Cycle to Pending Prod Deployment
  • Assignee changed from Ngoh Chee Onn to Zahir Abd Latif
  • % Done changed from 0 to 90

Finding:
- The user failed to create due to the password generated was too long.

Temporary Resolution:
- Create user with a new user ID or delete the user data in RCMS and recreate it with the same user ID

Permanent Solution:
- Increase the password column length to 200 in the database. You may refer to the query below
- ALTER TABLE TB_AM_USER MODIFY P_PASSWD_CIPHERTEXT VARCHAR2;
- Recreate the user ID

#2 Updated by Zahir Abd Latif 7 months ago

  • Status changed from Pending Prod Deployment to Closed - End of life cycle
  • % Done changed from 90 to 100

Issue closed in SCP.

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