Support #14102

[SCP ID :##7091##] : TIADA REKOD PADA BAHAGIAN USER MAINTENANCE

Added by Zahir Abd Latif about 1 month ago. Updated 15 days ago.

Status:System Integration TestStart date:July 26, 2024
Priority:NormalDue date:
Assignee:Siti Balqis Othman% Done:

100%

Category:BIBSpent time:-
Target version:-

Description

Hi,
Kindly attend below request:-

Need your help to check below reported issue.

There is no user listed under IBAM user maintenance screen for this company. Based on checking there are user registered under this company, however it not displayed in IBAM screen. Additional info, customer able to perform transactions as BAU.

company name: Nexus Equity Group Solution
Cif: 230879557

BIB_USER:

History

#1 Updated by Siti Balqis Othman about 1 month ago

  • Status changed from New - Begin Life Cycle to Development / Work In Progress

#2 Updated by Siti Balqis Othman 15 days ago

  • Status changed from Development / Work In Progress to System Integration Test
  • % Done changed from 0 to 100

Finding
After thoroughly checking the existing program, we found a bug in the reset password and reset secure approval modules.
Users with a "deleted" status were allowed to perform reset password and reset secure approval actions.
Consequently, the customer status reverted to normal after successfully performing a reset password or reset secure approval. This issue affected the reported customer.

Solution:
We added validation to restrict customers with a "deleted" status from performing reset password or reset secure approval actions.

The patch has been delivered to Bank on 29/07/2024

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