Support #14124
[SCP ID :##7113##] : RCAS Admin User Inquiry Error ServletException
Status: | Work Completed-End life cycle | Start date: | August 19, 2024 | ||
---|---|---|---|---|---|
Priority: | Normal | Due date: | |||
Assignee: | Zahir Abd Latif | % Done: | 90% | ||
Category: | - | Spent time: | - | ||
Target version: | - |
Description
Hi,
Kindly attend below request:-
RCAS Admin User Inquiry Error ServletException
History
#1 Updated by binti Nazli Anuari Aina Najihah 29 days ago
- Status changed from New - Begin Life Cycle to Work Completed-End life cycle
- % Done changed from 0 to 90
Root Cause :
The external user was given admin access to the RCAS Admin portal (app id - 100) causing ambiguity in user data resulting error since the admin data does not exist
Solution :
- Delete the admin access 100 for the user
- SSO should not be sending access to the admin portal for external users since it is for RCAS admin users
#2 Updated by binti Nazli Anuari Aina Najihah 29 days ago
- Assignee changed from binti Nazli Anuari Aina Najihah to Zahir Abd Latif