Support #14173
[SCP ID :##7135##] : AGRONetBIZ slow access
| Status: | Investigation | Start date: | September 06, 2024 | |
|---|---|---|---|---|
| Priority: | Normal | Due date: | ||
| Assignee: |  Siti Balqis Othman | % Done: | 0% | |
| Category: | BIB | Spent time: | - | |
| Target version: | - |
Description
Hi,
Kindly attend below request:-
We are experiencing slowness when access to AGRONetBIZ. Based checking, system log print error on showplan as below:
9/6/24 11:53:01:697 SGT] 0000414a TOKEN E ConnectionID:1476 ClientConnectionId: 24f36b7d-4323-41f0-8e5e-76c4cea62549: batch completion: Encountered TDS_COLMETADATA (0x81). SHOWPLAN is ON, ignoring.
The same issue was occurred twice this week (03/09/2024 - App1 & 06/09/2024 - App2). We have checked with our DBA and confirm currently the showplan is not enable at the DB side. Appreciate your help to cross check on SQL script that currently use by IB if there any showplan set on.
History
#1
Updated by Siti Balqis Othman 10 days ago
- Status changed from New - Begin Life Cycle to Investigation