Support #1588
HD00013138 - 2 failed epay trx sent to epay after 2 weeks as successful trxns
Status: | Closed - End of life cycle | Start date: | July 19, 2012 | |
---|---|---|---|---|
Priority: | Normal | Due date: | ||
Assignee: | Norhaidah Md Dasuki | % Done: | 100% | |
Category: | - | Spent time: | - | |
Target version: | - |
Description
Dear IT Helpdesk/Penril,
Both tranx failed and reversed at Phxon 26.6.12. Phx record as below
Customer has made pmt subsequently on3.7.12
However, on 13/7/12 our sys send thetranx to e-pay and were successfully captured.
Pls check why 2 failed tranx on 26.6.12can be sent to epay as good tranx more than 2 weeks later on 13.7.12.
History
#1 Updated by Tan Lee Yong almost 11 years ago
Please update this status
#2 Updated by Tan Lee Yong almost 11 years ago
Please update this status
#3 Updated by Nor Shuhaida Subri almost 10 years ago
- Status changed from New - Begin Life Cycle to Pending Review
- Assignee changed from Nor Shuhaida Subri to Norhaidah Md Dasuki
Issue ni dah 2 tahun kak..
Cer try check ngan dorg ada lg ke x issue ni..
#4 Updated by Norhaidah Md Dasuki almost 10 years ago
- Status changed from Pending Review to Closed - End of life cycle
- % Done changed from 0 to 100
This issue will closed due no feedback from user. Will create new ID if the problem reported.