Support #1588

HD00013138 - 2 failed epay trx sent to epay after 2 weeks as successful trxns

Added by Nor Shuhaida Subri about 12 years ago. Updated almost 10 years ago.

Status:Closed - End of life cycleStart date:July 19, 2012
Priority:NormalDue date:
Assignee:Norhaidah Md Dasuki% Done:

100%

Category:-Spent time:-
Target version:-

Description

Dear IT Helpdesk/Penril,

Both tranx failed and reversed at Phxon 26.6.12. Phx record as below
Customer has made pmt subsequently on3.7.12
However, on 13/7/12 our sys send thetranx to e-pay and were successfully captured.
Pls check why 2 failed tranx on 26.6.12can be sent to epay as good tranx more than 2 weeks later on 13.7.12.

History

#1 Updated by Tan Lee Yong almost 11 years ago

Please update this status

#2 Updated by Tan Lee Yong almost 11 years ago

Please update this status

#3 Updated by Nor Shuhaida Subri almost 10 years ago

  • Status changed from New - Begin Life Cycle to Pending Review
  • Assignee changed from Nor Shuhaida Subri to Norhaidah Md Dasuki

Issue ni dah 2 tahun kak..
Cer try check ngan dorg ada lg ke x issue ni..

#4 Updated by Norhaidah Md Dasuki almost 10 years ago

  • Status changed from Pending Review to Closed - End of life cycle
  • % Done changed from 0 to 100

This issue will closed due no feedback from user. Will create new ID if the problem reported.

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