Support #1788
LIVE: Unable to receive TAC (Req.ID#104)
| Status: | Closed - End of life cycle | Start date: | November 14, 2012 | |
|---|---|---|---|---|
| Priority: | Normal | Due date: | ||
| Assignee: |  Norhaidah Md Dasuki | % Done: | 100% | |
| Category: | - | Spent time: | - | |
| Target version: | - |
Description
Berikut adalah senarai Mobile No. yang terlibat bagi isu ini:
1.Request ID 11040
HP:0128301498
Date:13.11.2012
2.Request ID 11079
HP:0168403643
Date:13.11.2012 & 14.11.2012
3.Request ID 11089
HP:0193731602
Date:12.11.2012 – 14.11.2012
4.Request ID 11059
HP:0139645550
Date:13.11.2012
5.Request ID 11065
HP:0129854853
Date: 13.11.2012
6.Request ID 11066
HP: 0132416473
Date: 12.11.2012 & 13.11.2012
7.Request ID 11108
HP: 0127174487
Date: 14.11.2012
8.Request ID 11096
HP: 0137225272
Date: 14.11.2012
9. Request ID 11106
HP: 0192085337
Date: 14.11.2012
10.Request ID 11098
HP: 0168366772
Date: 14.11.2012
History
#1
Updated by Norhaidah Md Dasuki almost 12 years ago
- Status changed from New - Begin Life Cycle to Closed - End of life cycle
- Assignee changed from Ahmad Hazri to Norhaidah Md Dasuki
- % Done changed from 0 to 100
Updated by Halimah
Created On : Nov 14, 2012 03:14 PM
Kindly please be informed that the issue had been resolved and its occurred due to connectivity issue.
#2
Updated by Norhaidah Md Dasuki almost 12 years ago
Update by Moein Almasi moein@penril.net on Wed, Nov 14, 2012 at 4:28 PM
hi all,
as i talked with ruzaimah, i would like to inform that the issue is resolved and root cause was the web server was not able to establish connection with database server using cluster ip. the issue has been resolved after being forwarded to the security team to check the availability of port and make sure on the connection.