Support #1809
Live: All Bill Payment transaction on 9/12/2012 -10/12/2012 was unsuccessful. (Req.ID# 145)
| Status: | Work Completed-End life cycle | Start date: | December 10, 2012 | |
|---|---|---|---|---|
| Priority: | Normal | Due date: | December 11, 2012 | |
| Assignee: |  Norhaidah Md Dasuki | % Done: | 100% | |
| Category: | - | Spent time: | - | |
| Target version: | - |
Description
Reported from IBCC : All Bill Payment transaction performed by Customer 9/12/2012 -10/12/2012 was unsuccessful
Please rectify if this issues cause by the Bill Payment deployment (setup tanscode) which has been done on 8/12/2012.
First step, Agrobank will restart services during Offline mode tonight (10/12/2012).
Error Message display by System in RIB - <Unsuccessful. Transaction is Decline.>
Host Error Reason display in IBAM - <TRANSACTION CODE IS INVALID [228]>
Transaction ID Customer Name Transaction Type Transaction Date Transaction Status
20121210000000234937 TAN SIEW CHEOW New Bill Payments 10/12/2012 08:44:08 AM Unsuccessful
20121209000000234633 WAN SUHAIMI BIN WAN MOHAMED New Bill Payments 09/12/2012 06:12:24 PM Unsuccessful
20121209000000234632 WAN SUHAIMI BIN WAN MOHAMED New Bill Payments 09/12/2012 06:09:40 PM Unsuccessful
20121209000000234630 WAN SUHAIMI BIN WAN MOHAMED New Bill Payments 09/12/2012 06:06:00 PM Unsuccessful
20121209000000234566 CLARE MARCELLINUS @ New Bill Payments 09/12/2012 04:41:30 PM Unsuccessful
20121209000000234486 FARIDAH AKMAL BINTI New Bill Payments 09/12/2012 03:00:34 PM Unsuccessful
20121209000000234485 FARIDAH AKMAL BINTI New Bill Payments 09/12/2012 02:59:26 PM Unsuccessful
20121209000000234479 FARIDAH AKMAL BINTI New Bill Payments 09/12/2012 02:55:05 PM Unsuccessful
20121210000000236667 NOOR KHAMISAH BINTI ABDUL LATIF New Bill Payments 10/12/2012 04:41:16 PM Unsuccessful
20121210000000236499 NUR ASYIKIN BINTI HUSIN New Bill Payments 10/12/2012 03:49:43 PM Unsuccessful
20121210000000236483 NUR ASYIKIN BINTI HUSIN New Bill Payments 10/12/2012 03:46:51 PM Unsuccessful
20121210000000236021 MANSHOR BIN CHE MAT New Bill Payments 10/12/2012 01:25:23 PM Unsuccessful
20121210000000235793 SHAMAN BIN MOHD SHAROM New Bill Payments 10/12/2012 12:24:10 PM Unsuccessful
20121210000000235728 SHAMAN BIN MOHD SHAROM New Bill Payments 10/12/2012 12:09:46 PM Unsuccessful
20121210000000235715 SHAMAN BIN MOHD SHAROM New Bill Payments 10/12/2012 12:07:29 PM Unsuccessful
20121210000000235674 SHAMAN BIN MOHD SHAROM New Bill Payments 10/12/2012 11:58:03 AM Unsuccessful
20121210000000235224 MOHD HAFIZ BIN M SH New Bill Payments 10/12/2012 09:51:35 AM Unsuccessful
20121210000000234965 TAN SIEW CHEOW New Bill Payments 10/12/2012 08:48:09 AM Unsuccessful
20121210000000236652 NOOR KHAMISAH BINTI ABDUL LATIF Payment to Registered Payee Corporation 10/12/2012 04:38:26 PM Unsuccessful
20121210000000236532 NOOR KHAMISAH BINTI ABDUL LATIF Payment to Registered Payee Corporation 10/12/2012 04:00:01 PM Unsuccessful
20121210000000235369 FARIDAH AKMAL BINTI Payment to Registered Payee Corporation 10/12/2012 10:38:27 AM Unsuccessful
20121209000000234640 WAN SUHAIMI BIN WAN MOHAMED Payment to Registered Payee Corporation 09/12/2012 06:23:08 PM Unsuccessful
20121209000000234639 WAN SUHAIMI BIN WAN MOHAMED Payment to Registered Payee Corporation 09/12/2012 06:22:28 PM Unsuccessful
20121209000000234638 WAN SUHAIMI BIN WAN MOHAMED Payment to Registered Payee Corporation 09/12/2012 06:18:55 PM Unsuccessful
20121209000000234637 WAN SUHAIMI BIN WAN MOHAMED Payment to Registered Payee Corporation 09/12/2012 06:16:56 PM Unsuccessful
20121209000000234636 WAN SUHAIMI BIN WAN MOHAMED Payment to Registered Payee Corporation 09/12/2012 06:16:35 PM Unsuccessful
History
#1
Updated by Almasi Moein almost 12 years ago
- Assignee changed from Almasi Moein to Yap Kah Yan
kah yan, please look into this, this week i will not be at agrobank.
#2
Updated by Almasi Moein almost 12 years ago
haidah, please get the log file for production issue! we can not trace if we do not have any log files.
#3
Updated by Yap Kah Yan almost 12 years ago
- pending for integration doc & log files
#4
Updated by Ahmad Hazri almost 12 years ago
- File Application_Assessment_Finding_Part-1.docx added
#5
Updated by Ahmad Hazri almost 12 years ago
- File deleted (
Application_Assessment_Finding_Part-1.docx)
#6
Updated by Abu Bakar Mohamed Sahabanali almost 12 years ago
Kah Yan, attached as requested.
#7
Updated by Abu Bakar Mohamed Sahabanali almost 12 years ago
- File appsvr1.7z added
#8
Updated by Abu Bakar Mohamed Sahabanali almost 12 years ago
- File appsvr2.7z added
#9
Updated by Yap Kah Yan almost 12 years ago
Please ask host to check the transaction codes for the following payees
Thanks
Telekom Malaysia
Syarikat Air Darul Aman (SADA)
Air Kelantan Sdn Bhd (AKSB)
Sabah Electricity Sdn Bhd (SESB)
Syarikat Air Negeri Sembilan (SAINS)
JBA Pahang
Syarikat Air Johor (SAJ)
Syarikat Air Negeri Sembilan (SAINS)
#10
Updated by Yap Kah Yan almost 12 years ago
- Assignee changed from Yap Kah Yan to Norhaidah Md Dasuki
- cannot replicate issue in uat env
- please check with host side, I checked in ibam, there are some successful bill payments
Transaction ID Customer Name Transaction Type Transaction Date Transaction Status
20121211000000239135 NADZRI BIN AHMAD ZAKARIA New Bill Payments 11/12/2012 07:47:18 PM Successful
20121211000000239098 MOHD. GHAZALI BIN ELLY New Bill Payments 11/12/2012 06:59:03 PM Successful
#11
Updated by Norhaidah Md Dasuki almost 12 years ago
- Status changed from New - Begin Life Cycle to Work Completed-End life cycle
- % Done changed from 0 to 100
Agrobank Team had updated PAYEE Transcode(saving & current) field in IBAM as below.
Payee Code;Payee;Transcode (Saving);Transcode (Current)
100 Telekom Malaysia 0160 0161
101 TMNET 0720 0721
200 CELCOM 0260 0261
102 ASTRO 0320 0321
300 TNB 0460 0461
400 Sabah Electricity Sdn Bhd (SESB) 0660 0661
401 Sarawak Electricity (SESCO) 0550 0551
500 Syarikat Air Johor (SAJ)0860 0861
501 Syarikat Air Terengganu (SATU) 0860 0861
502 Perbadanan Bekalan Air Pulau Pinang (PBAPP)0860 0861
503 Lembaga Air Perak (LAP) 0860 0861
504 Air Kelantan Sdn Bhd (AKSB) 0860 0861
505 Syabas 0860 0861
506 JBA Pahang 0860 0861
507 Syarikat Air Darul Aman (SADA)0860 0861
508 Syarikat Air Melaka Bhd (SAMB) 0860 0861
509 Syarikat Air Negeri Sembilan (SAINS) 0860 0861
510 Jabatan Air Negeri Sabah (JANS) 0860 0861
600 MP Johor Baru Tengah 0220 0221
601 MP Kuantan 0220 0221
602 MP Ampang Jaya 0220 0221
603 MB Shah Alam 0220 0221
604 MP Selayang 0220 0221
605 Majlis Perbandaran Pulau Pinang (MPPP)0220 0221
Bill Payment transaction successful after transscode updated.
Note : Penril should advice us to update IBAM after any deployment which related to parameter setting.