Support #1957

Avatar?id=1733&size=50

Netbackup login failed

Added by Ahmad Hazri over 11 years ago. Updated over 10 years ago.

Status:Closed - End of life cycleStart date:February 15, 2013
Priority:UrgentDue date:
Assignee:Avatar?id=1733&size=14Ahmad Hazri % Done:

70%

Category:-Spent time:-
Target version:-

Description

Reported by Adham (DCO)

STATUS CODE: 525,
occurs when trying to log into a Solaris 10 NetBackup server using a NetBackup Java Administration console

Ref:
http://www.symantec.com/business/support/index?page=content&id=TECH47228

netbackup-login-failed.gif (22.4 KB) Ahmad Hazri , February 15, 2013 15:59

trobleshoot.gif (9.38 KB) Ahmad Hazri , February 15, 2013 15:59

robot-not-detected.gif (17.8 KB) Ahmad Hazri , February 15, 2013 19:31

robot-not-detected-2.gif (15 KB) Ahmad Hazri , February 15, 2013 19:31

History

#1 Avatar?id=1733&size=24 Updated by Ahmad Hazri over 11 years ago

#2 Avatar?id=1733&size=24 Updated by Ahmad Hazri over 11 years ago

Log support to Symantec: Case ID #03661110

Set at remote session: Friday 15/2/2013 at 3 PM.

#3 Avatar?id=1733&size=24 Updated by Ahmad Hazri over 11 years ago

Briefing by Adham:
He found out that a /usr/openv/bin folder is missing on last Friday 8/2/2013, then he restored from DR server.

Today:
Engage with Support, found few folder are also missing under same dir

bin
lib
man
msg
db

#4 Avatar?id=1733&size=24 Updated by Ahmad Hazri over 11 years ago

  • % Done changed from 0 to 70

Netbackup services managed to start, able to login, but not able to do backup since some function missing.
Continue next monday 18/2/2013

#5 Avatar?id=1733&size=24 Updated by Ahmad Hazri over 11 years ago

#6 Avatar?id=1733&size=24 Updated by Ahmad Hazri over 10 years ago

  • Status changed from Development / Work In Progress to Closed - End of life cycle

Copy back the binary file resolved the issue.

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