Bug #294

Avatar?id=1733&size=50

1-25932003 : Exception: com.broadvision.portal.services.PortalDataException

Added by Ahmad Hazri about 14 years ago. Updated almost 14 years ago.

Status:Work Completed-End life cycleStart date:July 21, 2010
Priority:NormalDue date:August 06, 2010
Assignee:Abu Bakar Mohamed Sahabanali% Done:

100%

Category:-Spent time:-
Target version:-

Description

One of the instance is not accessible, throwing

Exception: com.broadvision.portal.services.PortalDataException.

BV support explanation:

The error log says that it was expecting a CompoundKey object but only received a ContentKey. The CompoundKey object is derived from ContentKey and is required when the content type you are querying has a compound key (multiple columns).

Apply hotpatch: BVNqa50127

History

#1 Avatar?id=1733&size=24 Updated by Ahmad Hazri about 14 years ago

  • Due date set to July 27, 2010
  • Status changed from New - Begin Life Cycle to Development / Work In Progress
  • % Done changed from 0 to 10

Testing server info:

Option 1

Platform : Linux
IP : 192.168.1.100

BV Portal version : 8.1-AB
Mode : Cluster with 4 instances

DB : Oracle 10g

Option 2

Platform : Windows (Demo2)
IP : 192.168.1.19

BV Portal version : 8.1
Mode : Cluster with 4 instances

DB : Oracle 10g

#2 Updated by Tan Lee Yong about 14 years ago

  • Assignee set to Ahmad Hazri

#3 Avatar?id=1733&size=24 Updated by Ahmad Hazri about 14 years ago

  • Assignee changed from Ahmad Hazri to Abu Bakar Mohamed Sahabanali

Assign to Abu

#4 Updated by Abu Bakar Mohamed Sahabanali about 14 years ago

  • Due date changed from July 27, 2010 to August 06, 2010

#5 Updated by Abu Bakar Mohamed Sahabanali about 14 years ago

  • % Done changed from 10 to 90

BV patch update complete

Platform : Linux

IP : 192.168.1.100

cd /opt/BV1TO1/patch/BNVqa50127/installer/bin

  1. install-patch.sh/BVNqa50127 -cluster phase1 -->enter
  2. install-patch.sh/BVNqa50127 -cluster phase2 -->enter
  3. install-patch.sh/BVNqa50127 -cluster phase3 -->enter

to check patch version : cd /opt/BV1TO1/patch/BVNqa50127/installer/bin/install-patch.sh BVNqa50127 –ver

#6 Updated by Tan Lee Yong almost 14 years ago

Is this problem resolved? If yes, please update the close this task.

#7 Updated by Abu Bakar Mohamed Sahabanali almost 14 years ago

  • Status changed from Development / Work In Progress to Work Completed-End life cycle
  • % Done changed from 90 to 100

Yes. The problem solved after the patch applied.

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