Support #3344
SCP ID# 609 : Customer unable to remit fund in SAR on 23/7/2013
| Status: | Work Completed-End life cycle | Start date: | July 24, 2013 | |
|---|---|---|---|---|
| Priority: | Urgent | Due date: | ||
| Assignee: |  Nazri Imran | % Done: | 0% | |
| Category: | - | Spent time: | - | |
| Target version: | - |
Description
Labuan customer unable to remit fund in SAR yesterday. Customer's balance and Nostro account are sufficient for customer to remit the fund.
Notes : Waiting needed logs from the client.
History
#1
Updated by Ahmad Hazri about 11 years ago
- Assignee changed from Nor Shuhaida Subri to Nazri Imran
- Priority changed from Normal to Urgent
#2
Updated by Ahmad Hazri about 11 years ago
- File PhoenixXAPIBS_LB (1).rtf added
#3
Updated by Ahmad Hazri about 11 years ago
- Tracker changed from Task to Support
#4
Updated by Ahmad Hazri about 11 years ago
Sample FTT acc for SAR currency
Sample account is as follows:
RIM # 3
888305000041
#5
Updated by Nazri Imran about 11 years ago
New user ids have been created from the sample account previously provided:
Initiator userid/password = initRim3/aaaa1111
Verifier userid/password = veriRim3/aaaa1111
Approver userid/password = appRim3/aaaa2222
These ids have been used to replicate the issue on FTT for the SAR currency.
However, the same issue does not occur on the staging environment. Instead FTT using SAR currency works fine.
Request for Hafidzah to retest the issue using the same user id above on staging environment.
http://kfhib10:8110/kfh_bib_labuan/common/Login.do
Another possible reason of the insufficient amount issue is that it could be due to an invalid rate during the date of the transfer.
#6
Updated by Ahmad Hazri about 11 years ago
Thanks Nazri for the update,
btw;
Another possible reason of the insufficient amount issue is that it could be due to an invalid rate during the date of the transfer.
Who can verify above claim?
#7
Updated by Norhaidah Md Dasuki almost 11 years ago
- Subject changed from Customer unable to remit fund in SAR on 23/7/2013 - SCP ID#609 to SCP ID# 609 : Customer unable to remit fund in SAR on 23/7/2013
#8
Updated by Zahir Abd Latif almost 10 years ago
- Status changed from New - Begin Life Cycle to Work Completed-End life cycle