Bug #3525
[Phase2] Prod005_RIB: Registration
| Status: | Closed - End of life cycle | Start date: | August 28, 2013 | |
|---|---|---|---|---|
| Priority: | Immediate | Due date: | August 29, 2013 | |
| Assignee: |  Alwi Husada | % Done: | 100% | |
| Category: | - | Spent time: | - | |
| Target version: | - |
Description
Description: Register an account
After click "Next" once key in all the information; Account No, ATM Card No & etc - System unavailable
Registration issues – only “register an account“ doesn’t work the other 2 is fine. So we let the link enable but there is a msg. written “we are currently doing a website service maintenance”.
History
#1
Updated by Norhaidah Md Dasuki about 11 years ago
- Tracker changed from Task to Bug
- Priority changed from Normal to Immediate
Test 2 option:
Workaround (1) - Restart Web server dan WAS
rename plugin log (to get fresh plugin log) for troubleshoot further
Workaround (2) - Revert web plugin
Kesan, BIB inaccessible to Public
rename plugin log (to get fresh plugin log)
Still not resolve. Alwi and Chee Ping is looking into this issue
#2
Updated by Ahmad Hazri about 11 years ago
We only execute, workaround (1), The workaround (2) not proceed after tested directly to the App1 & App2 (bypass the web server plugin) and thrown a session timeout error message hence not the plugin issue.
#3
Updated by Norhaidah Md Dasuki about 11 years ago
- Subject changed from [Phase2] RIB: Registration to [Phase2] Prod005_RIB: Registration
- Status changed from Development / Work In Progress to Closed - End of life cycle
- % Done changed from 0 to 100
29/8/13 - plugin and clear cache but still not ok.
8:13pm - Change one JSP file in IB Application in production server. Need to test on the Registration next morning due to the module is offline currently.
30/8/13 - Tested successfully in Production