Bug #3942

Maybank RCAS Indonesia :Customer Authorization

Added by Hosseiny Elham almost 11 years ago. Updated almost 11 years ago.

Status:Work Completed-End life cycleStart date:November 18, 2013
Priority:NormalDue date:
Assignee:Hosseiny Elham% Done:

100%

Category:-Spent time:4.00 hours
Target version:-

Description

kindly assist to solve this bug,

By Maker:
user ID: penrilMaker9
password :124Maybank

  1. Click on Token Managment - Token Listing
  2. Select Provider
  3. Choose Malaysia as a provider
  4. Select Not Assigned as a status.
  5. Click on Search
  6. Copy any Token Serial No.
  7. Click on Customer Enquiry
  8. Click on Search Button.
  9. CLick on any User ID.
  10. Click on Assign Token
  11. paste Token Servial No in the component.
  12. CLick on Confirm Button.

By Checker:
User ID:penrilChecker
Password:124Maybank

  1. Click on Customer Authorization
  2. Click Approve and then submit

Actual Result:
System is not ready

Expected Result:
System must show the succesfull page.

AssignToken.png (34.3 KB) Hosseiny Elham, November 18, 2013 15:00

Assign token.png (47.1 KB) Hosseiny Elham, November 20, 2013 16:35

History

#1 Updated by Hosseiny Elham almost 11 years ago

  • File Assign token.png added
  • Status changed from New - Begin Life Cycle to Development / Work In Progress

Kindly assist to solve it .

Again System shows the same Error.

#2 Updated by Ting Wei Gan almost 11 years ago

  • Status changed from Development / Work In Progress to Internal Testing
  • Assignee changed from Ting Wei Gan to Hosseiny Elham
  • % Done changed from 0 to 100

Cause: Happened during an attempt to approve the token assigning to an inactive user. The error code returned is unrecognised by the system, hence it displays the default generic error message "System is not ready".

Solution: Added code to display the appropriate error message when attempt to approve assigning token to an inactive user.

Please retest.

#3 Updated by Hosseiny Elham almost 11 years ago

  • Status changed from Internal Testing to Work Completed-End life cycle

Retested successfully

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