Support #3990
SCP ID# 1645 : M2U Production - Failed Migration
| Status: | Closed - End of life cycle | Start date: | December 03, 2013 | |
|---|---|---|---|---|
| Priority: | Normal | Due date: | January 06, 2014 | |
| Assignee: | % Done: | 100% | ||
| Category: | - | Spent time: | - | |
| Target version: | - |
Description
Dear Penril Customer Support,
The migration process failed after user select a list of accounts in M2U. Please help to explore this issue.
Error message :
1212 Customer Channel already exist 99.
User ID : listi112
History
#1
Updated by Rayvandy Gabbytian over 10 years ago
- Due date set to January 06, 2014
- Status changed from New - Begin Life Cycle to Pending Customer Feedback
Pak Ferry needs to request Pak Cut to do unbind token / delete token from m2u's database, so user listi can perform the migration again.
#2
Updated by Rayvandy Gabbytian over 10 years ago
- Status changed from Pending Customer Feedback to Closed - End of life cycle
- % Done changed from 0 to 100
Pak Ferry will request this to Pak Cut to delete token in m2u. He said can close this item
#3
Updated by William Gozali Tan over 10 years ago
Noted,