Support #400

IB Registration failed

Added by Low Jelson about 14 years ago. Updated about 14 years ago.

Status:Closed - End of life cycleStart date:August 17, 2010
Priority:NormalDue date:August 17, 2010
Assignee:Latipah Abdul Rashid% Done:

0%

Category:-Spent time:-
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Description

Customer who is now in Pakistan is trying to register to on-line banking services. Unfortunately she is unable to do so after the first stage as an error message '909' is appearing on her screen. Her details are as below.

A/C No. : 001-102-013622
ATM Card No: 6394060100008080

History

#1 Updated by Latipah Abdul Rashid about 14 years ago

  • Status changed from New - Begin Life Cycle to Work Completed-End life cycle

Redza of KFH emailed:

This problem due to Pin. (customer enter the wrongly pin)

10/08/16 17:54:13 # -Parsing result...
10/08/16 17:54:13 # - p_client_code | VARCHAR2 | 4046
10/08/16 17:54:13 # - p_error_code | VARCHAR2 | 02
10/08/16 17:54:13 # - p_error_message | VARCHAR2 | PIN CHANGE INFO ERROR RETREIVING DATA
10/08/16 17:54:13 # -end,

#2 Updated by Latipah Abdul Rashid about 14 years ago

  • Status changed from Work Completed-End life cycle to Closed - End of life cycle

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