Support #4012
[SR ID : 1734] - Fwd: M2U Cambodia and M2U PnG get eror invalid username and password
Status: | Closed - End of life cycle | Start date: | December 13, 2013 | |
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Priority: | Normal | Due date: | ||
Assignee: | Ahmad Hazri | % Done: | 100% | |
Category: | - | Spent time: | - | |
Target version: | - |
Description
Reported by Nor Suriyati
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Dear Penril,
Yesterday M2U Cambodia and M2U PnG hits error 'Invalid Username and Password'.
We can see the JDBC (JDBC Data source RIB) connection hits error during the 'Test Connection'. Check with DBA team, database is all ok.
We restart the weblogic for both countries and everything back to normal.
Need advise what's the cause of this error and how to prevent it doesn't happen again.
I attached the log files for your reference.
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History
#1 Updated by Tan Lee Yong over 10 years ago
- Assignee changed from Ong Wei Kuan to Ahmad Hazri
Please close this case. Cambodia and PnG are not in our maintenance scope.
#2 Updated by Ahmad Hazri over 10 years ago
But the Weblogic server is under our support maintenance.
#3 Updated by Tan Lee Yong almost 10 years ago
- Status changed from New - Begin Life Cycle to Closed - End of life cycle
- % Done changed from 0 to 100
This is issue is 10 months ago without follow up. Consider closed.