Support #4036

SCP ID# 1817 : Fail to approve token binding MYMAGRES

Added by William Gozali Tan almost 11 years ago. Updated over 10 years ago.

Status:Closed - End of life cycleStart date:December 20, 2013
Priority:NormalDue date:
Assignee:Avatar?id=1733&size=14Ahmad Hazri % Done:

0%

Category:-Spent time:-
Target version:-

Description

Dear Penril Team,

Please check issue below.

Kindly help to check issue below. Try to approved token binding but failed.
error System error CAS response. Vasco token has been assigned and user.

Attached herewith the logs

History

#1 Updated by Yap Kah Yan almost 11 years ago

  • Status changed from New - Begin Life Cycle to Development / Work In Progress

#2 Updated by Yap Kah Yan almost 11 years ago

  • Status changed from Development / Work In Progress to Pending Customer Feedback

Already check in the DB.
user: MYMAGRES3U is already bind to token: 2688603191

Pending ebWork feedback on this issue

#3 Avatar?id=1733&size=24 Updated by Ahmad Hazri over 10 years ago

  • Assignee changed from Yap Kah Yan to Zayani Zakaria

Zayani

Customer asking:

Since token has been bind, please confirm whether Customer will able to assess the system and BBO can reject the item pending in Task list

#4 Avatar?id=1733&size=24 Updated by Ahmad Hazri over 10 years ago

  • Status changed from Pending Customer Feedback to Development / Work In Progress

#5 Avatar?id=1733&size=24 Updated by Ahmad Hazri over 10 years ago

Updated by customer

Please help to confirm that the token tagged to this user is the same as in RCMS.

User id: MYMAGRES3U
Token serial No: 2688603191

#6 Avatar?id=1733&size=24 Updated by Ahmad Hazri over 10 years ago

  • Status changed from Development / Work In Progress to Pending Customer Feedback

Request customer to check from RCAS Token Mgmnt page

#7 Updated by Zayani Zakaria over 10 years ago

  • Assignee changed from Zayani Zakaria to Hartanto Boby

#8 Updated by Hartanto Boby over 10 years ago

  • Assignee changed from Hartanto Boby to Ahmad Hazri

#9 Avatar?id=1733&size=24 Updated by Ahmad Hazri over 10 years ago

  • Status changed from Pending Customer Feedback to Closed - End of life cycle

Updated by customer on Jan 3/2014

Case closed
We manage to approve bind token today.

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