Bug #4046

BIB_Pilot: [SCP ID : 1847] - Approver Authorization Screen - Unable to approve transaction

Added by Norhaidah Md Dasuki over 10 years ago. Updated over 10 years ago.

Status:Closed - End of life cycleStart date:December 23, 2013
Priority:HighDue date:December 24, 2013
Assignee:Norhaidah Md Dasuki% Done:

100%

Category:-Spent time:-
Target version:-

Description

Hi Kartono,
Kindly fix below issue:

Step to re-produce:
1. Login as approver
2. Click on Authorization side navigation
3. Tick om Approve radio button
System shows: "???en.general.default???

Company Details:-
Company Name: PENRIL DATABILITY (S.E.A) SDN. BHD.
Username: penrildbsb
Business Reg. No.: 384550U
CIF Number: 250065999

BIB_System.log (290 KB) Wijaya Kartono, December 27, 2013 19:39

History

#1 Updated by Norhaidah Md Dasuki over 10 years ago

Pending for Production Log

#2 Updated by Wijaya Kartono over 10 years ago

  • Status changed from New - Begin Life Cycle to Development / Work In Progress

Pending for production log

#3 Updated by Wijaya Kartono over 10 years ago

Unable to reproduce the issue. Tested successfully with both Single User and Multiple User on:
- New 3rd Party Transfer
- New IBG
- Favourite IBG

Based on given log. After token verification, Upass throw error code 114.
2013/12/24 17:08:40:797 ERROR common.error.exception.IBBusinessException: [114] null

#4 Updated by Norhaidah Md Dasuki over 10 years ago

  • Assignee changed from Wijaya Kartono to Yap Kah Yan

Hi Kah Yan,
Can you look into this issue and feedback. TQ.

#5 Updated by Yap Kah Yan over 10 years ago

Root cause:
ERROR common.error.exception.IBBusinessException: [114] null
error not mapped

Fix:
added key general.default to display Service is currently unavailable
as a general error message

#6 Updated by Yap Kah Yan over 10 years ago

  • Assignee changed from Yap Kah Yan to Norhaidah Md Dasuki

#7 Updated by Norhaidah Md Dasuki over 10 years ago

  • Status changed from Development / Work In Progress to Pending Customer Feedback
  • % Done changed from 0 to 100

This general error message will be display if there is issue related to Upass or webservice etc. It will be an intermittent issue whereby when User facing this problem, they will need to re-perform again the transaction.

Send to user for SIT/UAT sign-off.

#8 Updated by Norhaidah Md Dasuki over 10 years ago

  • Status changed from Pending Customer Feedback to Pending Prod Deployment
  • Assignee changed from Norhaidah Md Dasuki to Wijaya Kartono

Based on Ruzaimah. No sign-off required.

#9 Updated by Wijaya Kartono over 10 years ago

  • Status changed from Pending Prod Deployment to Work Completed-End life cycle
  • Assignee changed from Wijaya Kartono to Norhaidah Md Dasuki

Deployed on 10 Jan 2014 (Migration 0005).

#10 Updated by Norhaidah Md Dasuki over 10 years ago

  • Status changed from Work Completed-End life cycle to Closed - End of life cycle

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