Support #4056

Avatar?id=1733&size=50

[ SCP ID : 1873] - Password not received via Email or SMS [MYMYKENANG]

Added by Ahmad Hazri over 10 years ago. Updated over 10 years ago.

Status:Closed - End of life cycleStart date:December 31, 2013
Priority:NormalDue date:
Assignee:Avatar?id=1733&size=14Ahmad Hazri % Done:

0%

Category:-Spent time:1.00 hour
Target version:-

Description

Reported by Naza
Details are as below:

Company: KENANGA INVESTMENT BANK BERHAD
Corporate ID: MYMYKENANG
User ID: MYKENANG7A
Description of problem: Admin Maker(MYKENANG1M) and Admin Checker(MYKENANG1C) have reset password for authorizer user ID - MYKENANG7A on 20/12/2013. However, the above authoriser ID didnt receive any password neither via email or SMS.
Date perform/date encounter error: 20.12.2013
Account No. / etc : -
Error screenshot / etc : as below

0.gif (5.29 KB) Ahmad Hazri , December 31, 2013 10:41

Cas1-201213.zip (366 KB) Ahmad Hazri , December 31, 2013 10:46

Cas2-201213.zip (471 KB) Ahmad Hazri , December 31, 2013 10:46

History

#1 Avatar?id=1733&size=24 Updated by Ahmad Hazri over 10 years ago

#2 Avatar?id=1733&size=24 Updated by Ahmad Hazri over 10 years ago

  • Subject changed from [ ID : 1873] - MYMYKENANG/Password not received via Email or SMS/00GM735Y9 to [ SCP ID : 1873] - MYMYKENANG/Password not received via Email or SMS/00GM735Y9

#3 Updated by Zayani Zakaria over 10 years ago

  • Assignee changed from Zayani Zakaria to Hartanto Boby

#4 Avatar?id=1733&size=24 Updated by Ahmad Hazri over 10 years ago

  • Subject changed from [ SCP ID : 1873] - MYMYKENANG/Password not received via Email or SMS/00GM735Y9 to [ SCP ID : 1873] - Password not received via Email or SMS [MYMYKENANG]

#5 Updated by Hartanto Boby over 10 years ago

  • Status changed from New - Begin Life Cycle to Pending Customer Feedback
  • Assignee changed from Hartanto Boby to Ahmad Hazri

notification mode is pin mailer

#6 Avatar?id=1733&size=24 Updated by Ahmad Hazri over 10 years ago

  • Status changed from Pending Customer Feedback to Closed - End of life cycle

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