Support #4056
[ SCP ID : 1873] - Password not received via Email or SMS [MYMYKENANG]
Status: | Closed - End of life cycle | Start date: | December 31, 2013 | |
---|---|---|---|---|
Priority: | Normal | Due date: | ||
Assignee: | Ahmad Hazri | % Done: | 0% | |
Category: | - | Spent time: | 1.00 hour | |
Target version: | - |
Description
Reported by Naza
Details are as below:
Company: KENANGA INVESTMENT BANK BERHAD
Corporate ID: MYMYKENANG
User ID: MYKENANG7A
Description of problem: Admin Maker(MYKENANG1M) and Admin Checker(MYKENANG1C) have reset password for authorizer user ID - MYKENANG7A on 20/12/2013. However, the above authoriser ID didnt receive any password neither via email or SMS.
Date perform/date encounter error: 20.12.2013
Account No. / etc : -
Error screenshot / etc : as below
History
#1 Updated by Ahmad Hazri over 10 years ago
- File Cas1-201213.zip added
- File Cas2-201213.zip added
#2 Updated by Ahmad Hazri over 10 years ago
- Subject changed from [ ID : 1873] - MYMYKENANG/Password not received via Email or SMS/00GM735Y9 to [ SCP ID : 1873] - MYMYKENANG/Password not received via Email or SMS/00GM735Y9
#3 Updated by Zayani Zakaria over 10 years ago
- Assignee changed from Zayani Zakaria to Hartanto Boby
#4 Updated by Ahmad Hazri over 10 years ago
- Subject changed from [ SCP ID : 1873] - MYMYKENANG/Password not received via Email or SMS/00GM735Y9 to [ SCP ID : 1873] - Password not received via Email or SMS [MYMYKENANG]
#5 Updated by Hartanto Boby over 10 years ago
- Status changed from New - Begin Life Cycle to Pending Customer Feedback
- Assignee changed from Hartanto Boby to Ahmad Hazri
notification mode is pin mailer
#6 Updated by Ahmad Hazri over 10 years ago
- Status changed from Pending Customer Feedback to Closed - End of life cycle