Support #4077
SCP ID# 1918 : IBG via RIB-rejected by MyClear PaySwitch
Status: | Closed - End of life cycle | Start date: | January 13, 2014 | |
---|---|---|---|---|
Priority: | Normal | Due date: | ||
Assignee: | Norhaidah Md Dasuki | % Done: | 100% | |
Category: | - | Spent time: | 4.00 hours | |
Target version: | - |
Description
Assalammualaikum dan salam sejahtera.
Below IBG initiated from RIB was rejected by MyClear's Payswitch validation process due to "No ID keyed" eventhough 2nd validation was opted YES.
Please rectify.
Tq.
Related issues
History
#1 Updated by Wijaya Kartono over 10 years ago
- Status changed from New - Begin Life Cycle to Development / Work In Progress
#2 Updated by Norhaidah Md Dasuki over 10 years ago
- Project changed from Agrobank Support to RIB
#3 Updated by Lizahwati Basirun over 10 years ago
- Assignee changed from Wijaya Kartono to Yap Kah Yan
Hi Kah Yan,
Kindly assist to fix the issue. Thank you.
Step to re-produce:
Scenario 1:- Click on New Interbank Transfer
- Enter Amount, Beneficiary Bank, Beneficiary Account Number, Beneficiary Name, Recipient;s Reference, Other Payment Details
- Select YES To allow Beneficiary ID Verification by Beneficiary Bank
- Select New I/C
- Enter Beneficiary ID
- Click Next
- Click Back button
- Click Clear button
- Enter Amount, Beneficiary Bank, Beneficiary Account Number and Beneficiary Name only
- Click on Next button
- Request TAC and Enter TAC#
- Successful make Interbank Transfer
Result:
2nd validation opted YES but "No ID keyed"
#4 Updated by Yap Kah Yan over 10 years ago
- Status changed from Development / Work In Progress to Internal Testing
- Assignee changed from Yap Kah Yan to Lizahwati Basirun
Root Cause:
javascript used to clear form did not clear 2nd validation indicator
Fix:
fix javascript to clear 2nd validation indicator when clear the form
#5 Updated by Lizahwati Basirun over 10 years ago
- Status changed from Internal Testing to Development / Work In Progress
- % Done changed from 0 to 90
Tested and pending from IT team to check on the transaction.
#6 Updated by Lizahwati Basirun over 10 years ago
- Assignee changed from Lizahwati Basirun to Yap Kah Yan
Hi Kahyan,
As per result from Paymentz and it is failed. Supposedly, NO 2nd Validation for all transactions. But for Scenario 1 and Scenario 2 for both RIB and BIB it sent as Y for 2nd Validation but no Key-In ID. Kindly assist. Thank you.
RIB
Scenario 1: FAILED- Click on New Interbank Transfer
- Enter Amount, Beneficiary Bank, Beneficiary Account Number, Beneficiary Name, Recipient’s Reference, Other Payment Details
- Select YES To allow Beneficiary ID Verification by Beneficiary Bank
- Select New I/C
- Enter Beneficiary ID
- Click Next
- Click Back button
- Click Clear button
- Enter Amount, Beneficiary Bank, Beneficiary Account Number and Beneficiary Name only
- Click on Next button
- Request TAC and Enter TAC#
- Successful make Interbank Transfer
- Click on New Interbank Transfer
- Enter Amount, Beneficiary Bank, Beneficiary Account Number, Beneficiary Name, Recipient’s Reference, Other Payment Details
- Select YES To allow Beneficiary ID Verification by Beneficiary Bank
- Select New I/C
- Enter Beneficiary ID
- Click Next
- Click Back button
- Click Clear button
- Enter Amount, Beneficiary Bank, Beneficiary Account Number, Beneficiary Name, Recipient’s Reference, Other Payment Details
- Click on Next button
- Request TAC and Enter TAC#
- Successful make Interbank Transfer
- Click on New Interbank Transfer
- Enter Amount, Beneficiary Bank, Beneficiary Account Number, Beneficiary Name, Recipient’s Reference, Other Payment Details
- Select NO To allow Beneficiary ID Verification by Beneficiary Bank
- Select New I/C
- Enter Beneficiary ID
- Click Next
- Request TAC and Enter TAC#
- Successful make Interbank Transfer
Scenario 1: FAILED
- Click on New Interbank Transfer
- Enter Amount, Beneficiary Bank, Beneficiary Account Number, Beneficiary Name, Recipient’s Reference, Other Payment Details
- Select YES To allow Beneficiary ID Verification by Beneficiary Bank
- Select New I/C
- Enter Beneficiary ID
- Click Next
- Click Back button
- Click Clear button
- Enter Amount, Beneficiary Bank, Beneficiary Account Number and Beneficiary Name only
- Click on Next button
- Click on Confirm button
- Pending for Approval
- Once approved by Approver
- Click on New Interbank Transfer
- Enter Amount, Beneficiary Bank, Beneficiary Account Number, Beneficiary Name, Recipient’s Reference, Other Payment Details
- Select YES To allow Beneficiary ID Verification by Beneficiary Bank
- Select New I/C
- Enter Beneficiary ID
- Click Next
- Click Back button
- Click Clear button
- Enter Amount, Beneficiary Bank, Beneficiary Account Number, Beneficiary Name, Recipient’s Reference, Other Payment Details
- Click on Next button
- Click on Confirm button
- Pending for Approval
- Once approver by Approver
- Click on New Interbank Transfer
- Enter Amount, Beneficiary Bank, Beneficiary Account Number, Beneficiary Name, Recipient’s Reference, Other Payment Details
- Select NO To allow Beneficiary ID Verification by Beneficiary Bank
- Select New I/C
- Enter Beneficiary ID
- Click Next
- Click on Confirm button
- Pending for Approval
- Once approved by the Approver
#7 Updated by Yap Kah Yan over 10 years ago
- Status changed from Development / Work In Progress to Internal Testing
- Assignee changed from Yap Kah Yan to Lizahwati Basirun
Fix:
To reset the following values for 2nd validation in action
- beneficiary id
- beneficiary type
- 2nd validation indicator
The user will have to key in all the fields for 2nd validation
if user clicked on next (detail page) > back (confirm page)
#8 Updated by Lizahwati Basirun over 10 years ago
- File ScpID#1918_Internal Test Results_MyClear Issue.rar added
- Status changed from Internal Testing to Pending Customer Feedback
- Assignee changed from Lizahwati Basirun to Norhaidah Md Dasuki
- % Done changed from 90 to 100
Hi Kak Haida,
Issues have been resolved and tested successfully. As per attached is the Test Result for your review and further actions. Thank you.
#9 Updated by Norhaidah Md Dasuki over 10 years ago
- Status changed from Pending Customer Feedback to User Acceptance Test
Review and sign-off
#10 Updated by Norhaidah Md Dasuki over 10 years ago
- Status changed from User Acceptance Test to Closed - End of life cycle
successful migrated on 20/3/2014 (Migration ID007)