Support #4085

SCP ID# 1929 : M2U Production issue system timeout on Account&Banking menu

Added by William Gozali Tan over 10 years ago. Updated over 10 years ago.

Status:Closed - End of life cycleStart date:January 17, 2014
Priority:NormalDue date:January 17, 2014
Assignee:Avatar?id=1733&size=14Ahmad Hazri % Done:

100%

Category:-Spent time:-
Target version:-

Description

Dear Penril Team,

Please check for this production issue :

System Time Out when users click Account&Banking Menu

1.png (34.8 KB) William Gozali Tan, January 17, 2014 12:01

0-2.png (53.4 KB) William Gozali Tan, January 17, 2014 12:01

History

#1 Avatar?id=2607&size=24 Updated by Rayvandy Gabbytian over 10 years ago

  • Due date set to January 17, 2014
  • Status changed from New - Begin Life Cycle to Development / Work In Progress
  • % Done changed from 0 to 100

This happened due to timeout at the ESB side. The service has been back to function not long after the issue had occurred.

#2 Avatar?id=2607&size=24 Updated by Rayvandy Gabbytian over 10 years ago

  • Status changed from Development / Work In Progress to Closed - End of life cycle
  • Assignee changed from Rayvandy Gabbytian to Ahmad Hazri

Bang Ateh, please proceed to close this item in support portal.

#3 Avatar?id=1733&size=24 Updated by Ahmad Hazri over 10 years ago

Noted Gabby. Thanks

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