Support #4124
SCP ID # 1990 : servlet error on KFH CMS (URGENT)
Status: | Closed - End of life cycle | Start date: | February 14, 2014 | |
---|---|---|---|---|
Priority: | Normal | Due date: | ||
Assignee: | Nor Shuhaida Subri | % Done: | 0% | |
Category: | - | Spent time: | - | |
Target version: | - |
Description
This is only for recording purpose, issue happens on the day before
Please resolve the issue on [ServletException in:/jsp/ib115_gold/ibsOpenGoldTerms.jsp] Unable to compile class for JSP' "?
This issue has been occurred repeatedly since yesterday at instance 7310 and today it occurred at both instance 7210 & 7310.
History
#1 Updated by Nor Shuhaida Subri over 10 years ago
- Status changed from New - Begin Life Cycle to Closed - End of life cycle
According to KFH IT (Surianie)
The issue has been resolved.
Root Cause: Server App1 disk is corrupted
Solution : Performed disk repair and reboot server.
Refer email subject: Fw: servlet error on KFH CMS (URGENT) - Feb 14 2014