Support #4146

Avatar?id=1733&size=50

[SCP ID : 2030] - KFH 17 Feb 2014-extra transactions

Added by Ahmad Hazri over 10 years ago. Updated almost 10 years ago.

Status:Closed - End of life cycleStart date:February 19, 2014
Priority:NormalDue date:
Assignee:Avatar?id=1733&size=14Ahmad Hazri % Done:

100%

Category:-Spent time:-
Target version:-

Description

Reported by Surianie

The status reflected  was "Unsuccessful" for the below bill pmt trx performed on 17.2.14 where else according to e-Pay they actually response successful to us within 5 sec (Refer to font in red). 
Similar problems occurred quite often.  For the month of Feb2014, there were total 4 cases already for both bill pmt & prepaid reload.

Bill & Prepaid Trx.xlsx (13.1 KB) Ahmad Hazri , April 02, 2014 11:22


Related issues

Related to KFH Support - Support #4287: [SCPID :##2152##] : Session Expired Issues Closed - End of life cycle April 04, 2014
Related to KFH Projects - Task #4312: Patch 1 of Production Fixes Closed - End of life cycle

History

#1 Avatar?id=1733&size=24 Updated by Ahmad Hazri over 10 years ago

#2 Avatar?id=1733&size=24 Updated by Ahmad Hazri over 10 years ago

Salam Shuhaida

Please update. Thanks

#3 Updated by Nor Shuhaida Subri over 10 years ago

  • Status changed from New - Begin Life Cycle to Pending Customer Feedback
  • Assignee changed from Nor Shuhaida Subri to Ahmad Hazri

This is repeated issue.
Fixed done and merged in Patch 1 which currently in UAT phase.

#4 Updated by Norhaidah Md Dasuki about 10 years ago

  • Status changed from Pending Customer Feedback to Pending UAT Deployment
  • % Done changed from 0 to 100

#5 Updated by Zahir Abd Latif almost 10 years ago

  • Status changed from Pending UAT Deployment to Closed - End of life cycle

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