Support #4184
[Request ID :##2059##] : CMS Labuan: Error 9999 - Service Is Currently Unavailable
| Status: | Closed - End of life cycle | Start date: | February 27, 2014 | |
|---|---|---|---|---|
| Priority: | High | Due date: | ||
| Assignee: |  Nor Shuhaida Subri | % Done: | 0% | |
| Category: | - | Spent time: | - | |
| Target version: | - |
Description
Please attend user qery below
A customer tried to perform Open TT but receive error message 9999 right after selecting the beneficiary country.
History
#1
Updated by Ahmad Hazri over 10 years ago
- Project changed from KFH Support to KFH Labuan Support Archived
#2
Updated by Nor Shuhaida Subri over 10 years ago
- Status changed from New - Begin Life Cycle to Closed - End of life cycle
Close case. It's due to lost connectivity between esb & DB.
As told by Surianie KFH IT team restart the DB server. & the issue is resolved.
#3
Updated by Norhaidah Md Dasuki over 10 years ago
- Project changed from KFH Labuan Support Archived to KFH Support
#4
Updated by Norhaidah Md Dasuki over 10 years ago
- Project changed from KFH Support to KFH Labuan Support Archived