Support #4227: [SCP ID :##2085##] : discrepancies of client holding position and repetition on the same holding balance - Maybank BII eCustody Support - Penril Support System

Support #4227

[SCP ID :##2085##] : discrepancies of client holding position and repetition on the same holding balance

Added by Ahmad Hazri over 10 years ago. Updated almost 10 years ago.

Status:

Work Completed-End life cycle

Start date:

March 19, 2014

Priority:

Normal

Due date:

Assignee:

Ahmad Hazri

% Done:

100%

Category:

Spent time:

Target version:

Description

Please attend below customer query:

there is discrepancies client holding portfolio under the sub account of Bank Commonwealth and also a repetiotion of one holding balance, the number of client holding balance must be a sum of portfolio which keep by the client instead of the number of transaction (please see the attachment)

Screen shot BCOM Query on holding balance.docx (161 KB) Ahmad Hazri , March 19, 2014 09:53

BATCH_FILE_ECUSTODY20140321.jpg (93 KB) Saputra Febhy Toomy, March 25, 2014 18:09

ECUSTODY20140321.jpg (83.1 KB) Saputra Febhy Toomy, March 25, 2014 18:09

image006.png (240 KB) Saputra Febhy Toomy, March 25, 2014 18:09

image001.jpg (48.1 KB) Saputra Febhy Toomy, November 13, 2014 16:02

History

#1 Updated by Saputra Febhy Toomy over 10 years ago

Status changed from New - Begin Life Cycle to Development / Work In Progress

#2 Updated by Saputra Febhy Toomy over 10 years ago

File BATCH_FILE_ECUSTODY20140321.jpg added
File ECUSTODY20140321.jpg added
File image006.png added
Status changed from Development / Work In Progress to Pending Customer Feedback
% Done changed from 0 to 90
Estimated time set to 2.00

Already investigate this issue in Prod Env.
Already investigate this issue, check the results after a batch scheduler and a file share holding in a database table for sub acc eCustody BII01CPC0213016 which has 3 portfolios, one of them is FR58 500 had been updated in a batch file and database eCustody scheduler. Attached screen shotnya results.
Already check by user for sub acc eCustody BII01CPC0213016 which has 3 portfolios, one of them is FR58 500 now can show in searching module share availability but still need check by user for repitition data in pdf file share holding.

#3 Updated by Zahir Abd Latif about 10 years ago

Dear Toomy,

Kindly update on this issue no respond from customer since April 15th, please help to follow up with to see we closed this case or update the status.

Thanks.

#4 Updated by Saputra Febhy Toomy about 10 years ago

Status changed from Pending Customer Feedback to Pending Prod Deployment

Dear Zahir,

This issue already fixed in eCustody side, we have found the root cause this issue. The root cause issue is in batch loader no have mapping for creation date so that make creation date in table share holding is null and make repetition data in report ecustody table share holding. Also this issue already retest in SIT Env on 19 August and in UAT Env on 20 August according subject email Re: [Request ID :##2085##] : discrepancies of client holding position and repetition on the same holding balance.

Now, pak liebi is preparing for all document sign off SIT and UAT for deployment to Prod Env.

Thanks

#5 Updated by Saputra Febhy Toomy almost 10 years ago

File image001.jpg added
Status changed from Pending Prod Deployment to Work Completed-End life cycle
Assignee changed from Saputra Febhy Toomy to Ahmad Hazri
% Done changed from 90 to 100
Estimated time deleted (~~2.00~~)

Hi Bang Ateh,

This issue already deploy to Prod Env and already retest with checking repetition in database table Share_Holding. The result this issue not exist anymore in database table Share_Holding (attach screen shot). This issue can closed now.