Support #4230
SCP ID # 2088 : BBO Cannot approve/00IIBTW93 (SD149294/IM99716)
| Status: | Closed - End of life cycle | Start date: | March 19, 2014 | |
|---|---|---|---|---|
| Priority: | Normal | Due date: | ||
| Assignee: | % Done: | 0% | ||
| Category: | - | Spent time: | - | |
| Target version: | - |
Description
BBO System Admin not able to approve User Creation. After checking with Eboworx they find out Find out that User is inactive in RCAS. Thus the approval in task list fail.
User Name : ROSILAWATI MOHAMED
User ID : 00021033
BBO admin already check in RCAS admin and they find out User status are Active but CAS status was Inactive. How to active CAS status (no option to avtivate)
History
#1
Updated by Hartanto Boby over 10 years ago
- Status changed from New - Begin Life Cycle to Closed - End of life cycle
- Assignee changed from Hartanto Boby to Ahmad Hazri
Advise BBO to disable and then enable the user