Change #4242

SCP ID # 2114 : Permasalahan Nasabah Terkait Transaksi Valas di M2U a/n : GEOFFREY MICHAEL KELLY

Added by William Gozali Tan over 10 years ago. Updated almost 10 years ago.

Status:Closed - End of life cycleStart date:March 24, 2014
Priority:NormalDue date:March 25, 2014
Assignee:Avatar?id=2607&size=14Rayvandy Gabbytian % Done:

100%

Category:-Spent time:1.00 hour
Target version:-

Description

Customer Name : GEOFFREY MICHAEL KELLY
UID : manynames

in Indonesia:
terkait dengan transaksi valas dimana saat nasabah menggunakan fitur tansaksi favorite selalu muncul message “session expired”, dan sesuai konfirmasi Team M2U untuk melakukannya menggunakan fitur secar manual namun terdapat kendala adanya pembatasan jumlah karakter pada field nama dan alamat, dan saat disarankan untuk mendaftarkan kembali transaksinya di menu favorite nasabah juga masih mengalami kesulitan karena message yang diterima tetap sama yaitu “session expired”.

in English:
regarding "session expired" message that comes out when customer using Favourite Transfer in Foreign Currency.
It is also confirmed by M2U team that when transfer manually (without favourite) there is a limitation in character limit on Name Field and Address Field.

in current M2U system, Name Field is only limited to 15 characters, whereby mostly customers complain that they need more than 20 characters for it.

Increase TO ACCOUNT length in IB_USER_TRANSACTION_HISTORY.sql (249 Bytes) Rayvandy Gabbytian , March 26, 2014 14:41

History

#1 Avatar?id=2607&size=24 Updated by Rayvandy Gabbytian over 10 years ago

  • Due date set to March 25, 2014
  • Status changed from New - Begin Life Cycle to Development / Work In Progress
  • % Done changed from 0 to 100

Done development.

Details of fix:
Increase the length of Beneficiary name text box from 15 to 35.
set MT103SW592 to maximum 35 cahrs.

#2 Avatar?id=2607&size=24 Updated by Rayvandy Gabbytian over 10 years ago

Update requirement from Pak Wahyu:

Need to update for all 5 occurences of SW59:
account no: 34 (/12345678901234567890123456789012345)
bene name: 35
address 1: 35
address 2: 35
address 3: 35

#3 Avatar?id=2607&size=24 Updated by Rayvandy Gabbytian over 10 years ago

  • Status changed from Development / Work In Progress to Internal Testing

Result of internal testing as attached. Need to increase the TO ACCOUNT column in IB_TRANSACTION_HISTORY as well.

#4 Avatar?id=2607&size=24 Updated by Rayvandy Gabbytian over 10 years ago

SQL Query to increase the column length as attached. Already deployed to SIT and informed Pak Wahyu on 25th March 2014 4:09 PM.

#5 Avatar?id=2607&size=24 Updated by Rayvandy Gabbytian over 10 years ago

  • Tracker changed from Support to Change

#6 Updated by Zahir Abd Latif about 10 years ago

Dear Gabbytian,

What the status on this case? please help to follow up with to see we closed this case or update
the status.

#7 Updated by Zahir Abd Latif almost 10 years ago

  • Status changed from System Integration Test to Closed - End of life cycle
  • % Done changed from 0 to 100

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