Support #4270
SCP ID # 2128 : User cannot allow FTL/Migrate (URL was rejected)
| Status: | Rejected - End of life cycle | Start date: | March 27, 2014 | |
|---|---|---|---|---|
| Priority: | Normal | Due date: | March 27, 2014 | |
| Assignee: | % Done: | 0% | ||
| Category: | - | Spent time: | - | |
| Target version: | - |
Description
1. Awalnya user tidak dapat migrasi dengan reason :
The requested URL was rejected. Please consult with your administrator.
Your support ID is: 13091628787252824519
Dicoba dibeberapa terminal, tetap dengan error message yang sama (nomor ID-nya berbeda-2)
User-ID : karunabekasi
2. Selanjutnya kami registrasikan di MSS sebagai New User. Hari ini dilakukan FTL, error messagenya tetap sama seperti diatas.
The requested URL was rejected. Please consult with your administrator.
Your support ID is: 13091628787252824519
Nomor Registrasi : 140327888880099
Tolong bantu cek, apa yang menyebabkan user gagal migrasi / FTL.
Data pendukung sbb :
CIF : 5927666
Account : 2008013810, 2008634880
History
#1
Updated by Rayvandy Gabbytian over 10 years ago
- Due date set to March 27, 2014
- Status changed from New - Begin Life Cycle to Pending Customer Feedback
The requested URL was rejected was not been thrown by RIB. It is thrown by F5/load balancer. I will inform IT team back.
#2
Updated by Ahmad Hazri over 10 years ago
- Status changed from Pending Customer Feedback to Rejected - End of life cycle
Not IB scope. Case closed.