Bug #4273
UAT: 338: Sev 2:Unable to do token reservation from User status and token
Status: | Closed - End of life cycle | Start date: | March 28, 2014 | |
---|---|---|---|---|
Priority: | Normal | Due date: | March 29, 2014 | |
Assignee: | Yap Kah Yan | % Done: | 0% | |
Category: | - | Spent time: | - | |
Target version: | - |
Description
tep to reproduce:
1. Login to BBO
2. Navigate to screen User status and token >
3. Search for user and bind token by token reservation.
Expected Result:
Should able to do bind token from reserved token pool.
Actual Result:
RCAS shows 3 token booked for corp id : IDACSETINDONUSA.
Unable to bind this token to user from idacsetindonusa
RCAS global showed 1 token booked for BJCOMPB (Beijing).
Unable to bind this token to user from BJCOMPB
Happen both environment Global and BII
=============================================================================================
Swie Ing Aldjawi <C09_ITTP_CMS>, 22/3/2014:
FT/TX to investigate.
________________________________
Swie Ing Aldjawi <c09_ittp_cms>, 27/3/2014: [Lemon] Hi Sa'adah, according to our existing behavior, when binding token to user using prebind token, we will call RCAS using wsQueryToken. According to the log file as attached (cas.log), RCAS return response code 40, which is 'Token not enough'. Kindly route this issue to RCAS.
RCMS request:
<wsQueryToken xmlns="http://ws.cas.penril.net">
<adminId>RCMS</adminId>
<adminPassword>RCMSONL</adminPassword>
<tokenCount>10</tokenCount>
<pageNumber>1</pageNumber>
<provider>ID</provider>
<companyId>IDACSETINDONUSA</companyId>
<applicationId>200</applicationId>
</wsQueryToken>
RCAS response:
<wsQueryTokenResponse xmlns="http://ws.cas.penril.net">
<wsQueryTokenReturn>
<msg>
<msgHeader>
<responseCode>40</responseCode>
<totalPage>0</totalPage>
</msgHeader>
</msg>
</wsQueryTokenReturn>
</wsQueryTokenResponse>
________________________________
Ruqaiyatus Sa'Adah Bt Mohd Afif <00094796>, 28/3/2014: Bobby plscheck, why token with status BOOKED, cannot be bind to a user from rcms.
History
#1 Updated by Hosseiny Elham over 10 years ago
Please provide us the request and response for Beijing. From the request above, user is enquiring token already prebind to company IDACSETINDONUSA. User also requested for 10 tokens, but there is only 3 binded to the company, thus return error 40 (token not enough)
#2 Updated by Anonymous over 10 years ago
- Status changed from New - Begin Life Cycle to Pending Customer Feedback
#3 Updated by Anonymous over 10 years ago
Realse 29
tested ok.
#4 Updated by Anonymous over 10 years ago
- Status changed from Pending Customer Feedback to Closed - End of life cycle