Support #4279

SCP ID # 2144 : LIVE: Unsuccessful 3rd Party Account Transfer

Added by William Gozali Tan over 10 years ago. Updated over 10 years ago.

Status:Work Completed-End life cycleStart date:April 02, 2014
Priority:NormalDue date:
Assignee:Lizahwati Basirun% Done:

100%

Category:-Spent time:-
Target version:-

Description

Dear Penril Support,

Kindly need your assistance to check on below issue:

Customer unable to perform 3rd party account transfer.
When customer click next button, next page not appear. It remain in the same page.
Customer has try a few times but still got the same problem.

Refer attachment.

Customer details :

1. Customer Name: ABU SARIM BIN SIDEK
2. CIF No. : 100057401
3. Phone No : 60125138416
4. Account No. : 1005271000058470
5. To Account No : 2006331000106696
6. ATM Card No. : -
7. Transaction Date/ Time :
8. Type of transaction: New 3rd Party Account Transfer.
9. Error message displayed: -

  • log file will be provide later.

3rd Party Ac Transfer.pdf (612 KB) Wijaya Kartono, April 02, 2014 16:56

History

#1 Updated by Wijaya Kartono over 10 years ago

  • File 3rd Party Ac Transfer.pdf added
  • Status changed from New - Begin Life Cycle to Pending Customer Feedback
  • Assignee changed from Wijaya Kartono to Lizahwati Basirun
  • % Done changed from 0 to 100

Refer to attached screen shot given by User (Agro IT).
Customer try to make New 3rd Party Transfer to own account.

#2 Updated by Lizahwati Basirun over 10 years ago

  • Status changed from Pending Customer Feedback to Work Completed-End life cycle

Status: Issue closed (As emailed by Norazlilah (Agrobank IT) on 30th May 2014)

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