Support #4279
SCP ID # 2144 : LIVE: Unsuccessful 3rd Party Account Transfer
Status: | Work Completed-End life cycle | Start date: | April 02, 2014 | |
---|---|---|---|---|
Priority: | Normal | Due date: | ||
Assignee: | Lizahwati Basirun | % Done: | 100% | |
Category: | - | Spent time: | - | |
Target version: | - |
Description
Dear Penril Support,
Kindly need your assistance to check on below issue:
Customer unable to perform 3rd party account transfer.
When customer click next button, next page not appear. It remain in the same page.
Customer has try a few times but still got the same problem.
Refer attachment.
Customer details :
1. Customer Name: ABU SARIM BIN SIDEK
2. CIF No. : 100057401
3. Phone No : 60125138416
4. Account No. : 1005271000058470
5. To Account No : 2006331000106696
6. ATM Card No. : -
7. Transaction Date/ Time :
8. Type of transaction: New 3rd Party Account Transfer.
9. Error message displayed: -
- log file will be provide later.
History
#1 Updated by Wijaya Kartono over 10 years ago
- File 3rd Party Ac Transfer.pdf added
- Status changed from New - Begin Life Cycle to Pending Customer Feedback
- Assignee changed from Wijaya Kartono to Lizahwati Basirun
- % Done changed from 0 to 100
Refer to attached screen shot given by User (Agro IT).
Customer try to make New 3rd Party Transfer to own account.
#2 Updated by Lizahwati Basirun over 10 years ago
- Status changed from Pending Customer Feedback to Work Completed-End life cycle
Status: Issue closed (As emailed by Norazlilah (Agrobank IT) on 30th May 2014)