Support #4299
[Request ID :##2165##] : Search portfolio Master Account di module Share Availability
| Status: | Closed - End of life cycle | Start date: | April 08, 2014 | |
|---|---|---|---|---|
| Priority: | Normal | Due date: | ||
| Assignee: |  Zahir Abd Latif | % Done: | 100% | |
| Category: | - | Spent time: | - | |
| Target version: | - |
Description
Please attend below user query:
user could not access the master account in share availability module.
History
#1
Updated by Saputra Febhy Toomy over 10 years ago
- Status changed from New - Begin Life Cycle to Development / Work In Progress
#2
Updated by Saputra Febhy Toomy over 10 years ago
- Status changed from Development / Work In Progress to Pending Customer Feedback
- % Done changed from 0 to 60
- Untuk issue ini hasil investigasi dari log eCustody di local, saat search di module Share Availability menggunakan Master Account response dari Host "*Invalid Sub Account Code: BII01CPC0100001*" , perlu cek dengan user dan Host untuk issue ini, apakah service Host bisa search berdasarkan Master Account untuk module Share Availability.
2014/04/10 17:46:03:451 INFO custody.integration.services.GetShareAvailability: CONNECTION PARAMETERS RETRIEVED...
2014/04/10 17:46:03:451 INFO custody.integration.services.GetShareAvailability: REAL TIME ACCESS TO HOST...
2014/04/10 17:46:03:451 INFO custody.integration.services.GetShareAvailability: SETUP THE REQUEST BEAN...
2014/04/10 17:46:03:451 INFO custody.integration.services.GetShareAvailability: =====================REQUEST MESSAGE=============================
2014/04/10 17:46:03:451 INFO custody.integration.services.GetShareAvailability: CLIENT CODE :*BII01CPC0100001*
2014/04/10 17:46:03:451 INFO custody.integration.services.GetShareAvailability: SUB ACCOUNT CODE :*BII01CPC0100001*
2014/04/10 17:46:03:451 INFO custody.integration.services.GetShareAvailability: SECURITY CODE :
2014/04/10 17:46:03:451 INFO custody.integration.services.GetShareAvailability: ASSET LOCATION :3
2014/04/10 17:46:03:451 INFO custody.integration.services.GetShareAvailability: START INDEX :1
2014/04/10 17:46:03:451 INFO custody.integration.services.GetShareAvailability: MAX RECORDS :10
2014/04/10 17:46:03:451 INFO custody.integration.services.GetShareAvailability: =================================================================
2014/04/10 17:46:03:466 INFO custody.integration.services.GetShareAvailability: CONNECTION ESTABISHED TO HOST...
2014/04/10 17:46:03:466 INFO custody.integration.services.GetShareAvailability: SENDING REQUEST TO HOST...
2014/04/10 17:46:03:560 INFO custody.integration.services.GetShareAvailability: RESPONSE FROM HOST...
2014/04/10 17:46:03:560 INFO custody.integration.services.GetShareAvailability: ACTION CODE : 999
2014/04/10 17:46:03:560 INFO custody.integration.services.GetShareAvailability: SETUP THE RESPONSE BEAN...
2014/04/10 17:46:03:560 INFO custody.integration.services.GetShareAvailability: ERROR MESSAGE : Invalid Sub Account Code: BII01CPC0100001
#3
Updated by Saputra Febhy Toomy over 10 years ago
- Status changed from Pending Customer Feedback to Pending Review
- % Done changed from 60 to 90
- Untuk issue ini sudah dapat update dari Pak Markus Infoflow, response dari Host "*Invalid Sub Account Code: BII01CPC0100001*" terjadi karena Sub Account Code diisi dengan Client Code / Master Account seharusnya untuk Client Code / Master Account dan Sub Account Code tidak boleh sama. Jika ingin mendapatkan list Client Code / Master Account yang punya Share Holding maka tidak perlu diisi Sub Account Code pada form Share Availability cukup dikosongkan saja Sub Account Code nya.
- Solusi untuk issue ini hanya perlu beritahu ke user cara penggunaan searching Client Code / Master Account di module Share Availability.
#4
Updated by Zahir Abd Latif about 10 years ago
Dear Toomy,
Kindly update on this issue, please help to follow up with to see we closed this case or update the
status.
Thanks.
#5
Updated by Saputra Febhy Toomy almost 10 years ago
- Status changed from Pending Review to Finished Development
- % Done changed from 90 to 100
Hi Zahir,
This issue already review by user and the result this issue not exist anymore in Prod, you can close this issue.
Thanks
#6
Updated by Saputra Febhy Toomy almost 10 years ago
- Assignee changed from Saputra Febhy Toomy to Zahir Abd Latif
Hi Zahir,
You can closed this issue.
Thanks
#7
Updated by Zahir Abd Latif almost 10 years ago
- Status changed from Finished Development to Closed - End of life cycle