Support #431

GFS MEPS Error in Prod (KFH Case ID: HD00009234)

Added by Tan Lee Yong about 14 years ago. Updated about 14 years ago.

Status:Closed - End of life cycleStart date:August 30, 2010
Priority:HighDue date:September 01, 2010
Assignee:Vincent Devethas% Done:

0%

Category:-Spent time:3.00 hours
Target version:-

Description

GFS has connection error to IBGCore.
Message from user: "User encountered error message after system displayed AE - no Supervisor's Override."

GFSError.gif (64.6 KB) Tan Lee Yong, August 30, 2010 12:02

History

#1 Updated by Tan Lee Yong about 14 years ago

  • Due date set to September 01, 2010
  • Status changed from New - Begin Life Cycle to Closed - End of life cycle

Message from Rosli from KFH:-
Hi All,
Please be informed that the above error had been resolved on Monday.

Root Cause -
Wrong ip address provided for GFS to IBG/Core
http://kfhib18:4242/IBGWS/services/IBGGFS

Corrective active -
Change to the correct IP address at GFS web.config as per below :-
http://10.20.208.9:4242/IBGWS/services/IBGGFS

The user has tested and verified OK on the changed.

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