Bug #4320

SCP ID # 2180 : problem on Forget UserId

Added by William Gozali Tan over 10 years ago. Updated almost 10 years ago.

Status:Closed - End of life cycleStart date:April 15, 2014
Priority:NormalDue date:April 15, 2014
Assignee:Avatar?id=2607&size=14Rayvandy Gabbytian % Done:

100%

Category:-Spent time:-
Target version:-

Description

Please attend the customer enquiry below:

Mohon bisa dibantu untuk permasalahan di bawah ini. YBS lupa username IBS dan pada saat ybs masuk menu di lupa username muncul pesan seperti di bawah ini.
Norek : 2-018-00762-2 (USD)

Logs as attached:

2180 log.rtf (28.3 KB) William Gozali Tan, April 15, 2014 18:15

History

#1 Avatar?id=2607&size=24 Updated by Rayvandy Gabbytian over 10 years ago

  • Tracker changed from Support to Bug
  • Due date set to April 15, 2014
  • Status changed from New - Begin Life Cycle to Development / Work In Progress
  • % Done changed from 0 to 100

Already performed investigation. This issue happened due to System Error.

Root Cause:
- Method to get IbUserSecurity and IbCustProfile always return null because system pass parameter userId that always 0L.

Fixes:
- Change the method get IbCustProfile based on UserAccessNo
- Assign the userId from ibCustProfile.getUserId()

#2 Avatar?id=2607&size=24 Updated by Rayvandy Gabbytian over 10 years ago

  • Status changed from Development / Work In Progress to System Integration Test
  • % Done changed from 100 to 0

Deployed to SIT on 15th April 2014 ~7PM.

#3 Updated by Zahir Abd Latif almost 10 years ago

This case is closed on Sept 18, 2014 due to no response from customer in 3 (three) working days.

Refer email:
Re: [Request ID :##2180##] : problem on Forget UserId

#4 Updated by Zahir Abd Latif almost 10 years ago

  • Status changed from System Integration Test to Closed - End of life cycle
  • % Done changed from 0 to 100

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