Support #4331
SCP ID # 2201 : Unable to approve token binding - BEKAERT SOUTHERN WIRE SDN BHD
| Status: | Closed - End of life cycle | Start date: | April 18, 2014 | |
|---|---|---|---|---|
| Priority: | Normal | Due date: | ||
| Assignee: |  William Gozali Tan | % Done: | 0% | |
| Category: | - | Spent time: | - | |
| Target version: | - |
Description
Kindly attend to customer enquiry below:
Company: BEKAERT SOUTHERN WIRE SDN BHD
Corporate ID: MYBEKAER
User ID: MYBEKAER3D, MYBEKAER3U & MYBEKAER5U
Description of problem: Not able to approve token binding. Error message : Fail. System error CAS Response : User not found, please contact the administrator.
Date perform/date encounter error: 18/4/2014
History
#1
Updated by Hartanto Boby over 10 years ago
- Status changed from New - Begin Life Cycle to Closed - End of life cycle
- Assignee changed from Hartanto Boby to William Gozali Tan
Issue caused by mobile number exceed maximum length (max : 16, received : 18). User update the mobile number and re-trigger user creation, user created successfully. Proceed with bind token successfully.