Change #4342

[SCP ID :##2208##] : Offline Bill Payment to HSBC Credit Card has special instruction

Added by William Gozali Tan over 10 years ago. Updated about 10 years ago.

Status:Closed - End of life cycleStart date:April 23, 2014
Priority:NormalDue date:
Assignee:Zahir Abd Latif% Done:

100%

Category:-Spent time:-
Target version:-

Description

Below is the Change Request from BII for RIB:

Problem:
Offline Bill Payment to HSBC Credit Card is always rejected by host.

Root Cause:
Offline Bill Payment to HSBC Credit Card has special instruction (a particular indicator that needs to be set at host side).

Solution:
- Messaging at host has been patched to handle HSBS ‘special instruction’
- M2U needs to send a parameter 'Supervisor ID’ to categorise this transaction as ‘payment’ instead of ‘transfer’. In current system, 'offline bill payment' and ‘transfer’ could sharing same TBR no. Thus, in moment, special instruction to certain TBR can not be handled.

History

#1 Updated by Zahir Abd Latif about 10 years ago

Dear Gabbytian,

There is no update on this case since April 23, please help to follow up with to see we closed this case or
update the status.

Thanks.

#2 Updated by Zahir Abd Latif about 10 years ago

  • Status changed from New - Begin Life Cycle to Closed - End of life cycle
  • Assignee changed from Rayvandy Gabbytian to Zahir Abd Latif
  • % Done changed from 0 to 100

This case is closed now due to no respond from customer in 3 (three) working days.

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