Change #4484
[SCP ID :##2309##] : Unsuccessful transaction on bill payment - Transaction Trace Id is exceed maximum Integer value.
| Status: | Closed - End of life cycle | Start date: | June 26, 2014 | ||
|---|---|---|---|---|---|
| Priority: | Urgent | Due date: | |||
| Assignee: |  Lizahwati Basirun | % Done: | 90% | ||
| Category: | - | Spent time: | 1.00 hour | ||
| Target version: | - |
Description
kindly attend user query below:
Customer fail to do bill payment tostreamyx. Got host error reasons - Transaction Trace Id is exceed maximum Integervalue. Customer Name: MDZARADI BIN CHE HUSIN CIF No. 220222894 Account No. 2006611000071015 ATM Card No. - Transaction Date/ Time : 26/06/2014 08:59:11 AM Type of transaction: New Bill Payments Error message displayed: Transaction Trace Id is exceed maximum Integervalue. Bill Account No: D208517020401 Transaction ID 20140625000001676754 Customer Name NORZANA BINTI NAWAWI Transaction From Account No 2006331000052302 Amount 52.00 Customer Charges 0.00 Effective Date 25/06/2014 Transaction Date 25/06/2014 12:41:04 PM Transaction Status: Unsuccessful Host Error Reason: Transaction Trace Id is exceed maximum Integer value. Bill Account No: 146829528 Merchant ID: 202412 Payee Code: 250 Payee Channel: ePay Payee Name: Celcom Bill Payment Product Code: CELCOMBILL log file: \\10.6.6.20\Production_logs\logs
History
#1
Updated by Wijaya Kartono about 10 years ago
- Status changed from New - Begin Life Cycle to Development / Work In Progress
#2
Updated by Wijaya Kartono about 10 years ago
- Status changed from Development / Work In Progress to Internal Testing
- Assignee changed from Wijaya Kartono to Lizahwati Basirun
- % Done changed from 0 to 90
Hi kak Liza,
Fixed and deployed.
Root cause:
- Transaction Trace Id is exceed maximum Integer value (6 digits).
Solution:
- Create new sequence table to generate trace id.
- Do checking for trace id. If trace id exceed 6 digits, it take only last 6 digits.
URL for testing:
- RIB
http://10.6.6.20/rib.sit.prod/common/Login.do
#3
Updated by Ahmad Hazri about 10 years ago
- Tracker changed from Support to Change
#4
Updated by Ahmad Hazri about 10 years ago
- Status changed from Internal Testing to Closed - End of life cycle
Migration ID00012 sucessfully on Jun 28/6/2014
Case closed.