Support #4632
[SCP ID :##2353##] : BIB Labuan Fund transfer - Own Account USD-JPY
| Status: | Work Completed-End life cycle | Start date: | August 15, 2014 | |
|---|---|---|---|---|
| Priority: | Normal | Due date: | ||
| Assignee: |  Zahir Abd Latif | % Done: | 100% | |
| Category: | - | Spent time: | - | |
| Target version: | - |
Description
Kindly attend user request below:
Own account transfer failed from USD to JPY. USD account has sufficient balance.
Doc:https://drive.google.com/a/penril.net/folderview?id=0B9H9wQMQTpFoZmdfUzVlS0pscWc&usp=sharing
History
#1
Updated by Nurul Akmal about 10 years ago
Hi Shuhaida,
There are no update on this cases until today, please help to follow up to see whether we can closed this case or update the status.
#2
Updated by Nor Shuhaida Subri about 10 years ago
- Status changed from New - Begin Life Cycle to Pending Customer Feedback
Root Cause:
Found out logic error on the IBOwnTransferResultsServices.java
The amount need to convert into USD first before transfer. But, it otherwise.
However it only occur if the amount they want to transfer bigger than the available balance.
For this case:-
Our program is assume user want to transfer 1 000 000.
It return "Insuffient fund" because the available balance are 59 127.67
The fixes already deliver to IT & required testing for other Currency before migrate to Production.
We already provide the patches for them to solve this issue.
The migration document/pactches/code/ under this folder:-
\\10.20.8.35\InternetBanking\Production\usd-jpy
#3
Updated by Norhaidah Md Dasuki almost 10 years ago
- File HD0001.pdf added
#4
Updated by Zahir Abd Latif almost 10 years ago
- Status changed from Pending Customer Feedback to Work Completed-End life cycle
- Assignee changed from Nor Shuhaida Subri to Zahir Abd Latif
- % Done changed from 0 to 100
Resolved.
Case closed.