Task #465
CORUS issue on scheduler maintenance
| Status: | Closed - End of life cycle | Start date: | September 09, 2010 | |
|---|---|---|---|---|
| Priority: | High | Due date: | September 13, 2010 | |
| Assignee: |  Vincent Devethas | % Done: | 100% | |
| Category: | - | Spent time: | 4.00 hours | |
| Target version: | - |
Description
Error accessing Instance 1: http://10.20.208.1:7210/kfh_corus
1. Click Holiday Enquiry -> Auto Logoff (Session expired)
2. Click Scheduled Services Maintenance, Exception List Enquiry or Schedule Execution Log -> Prompt ‘Servlet Exception’ error
This was reported by Roslan when he was trying to create new Holiday. He just called and now when i retested Instance 4: 7510 also prmopt error (prev was ok): Schedule Execution Log, tried twice -> 1st time: Session Expired and 2nd time: Servlet Exception error.
Pls check for all instance and for also IB to see which/what is affected.
History
#1
Updated by Low Jelson about 14 years ago
IBGPROD.024
#2
Updated by Vincent Devethas about 14 years ago
- Status changed from New - Begin Life Cycle to Work Completed-End life cycle
- % Done changed from 0 to 100
issue : kfh production server instances 1 and 4 were shown error in IB where as instances 2 and 3 were working
fine.
root cause : Some of the Jboss services could startup properly when restarting the server, that causes the deployment
file to corrupt
action : Restart both App Server 1 and 2 to bring up all the services.
#3
Updated by Tan Lee Yong almost 14 years ago
- Status changed from Work Completed-End life cycle to Closed - End of life cycle