Support #4659
[SCP ID :##2369##] : PASSWORD NOT RECEIVED (00MTHBWBI)
| Status: | Closed - End of life cycle | Start date: | September 02, 2014 | |
|---|---|---|---|---|
| Priority: | Normal | Due date: | ||
| Assignee: |  Yap Kah Yan | % Done: | 0% | |
| Category: | - | Spent time: | - | |
| Target version: | - |
Description
Kindly attend to customer's enquiry below:
COMP NAME: IJM CONSTRUCTION SDN BHD
CORP ID: MYIJM
USER ID: MYIJM03R
NAME: YIN BEE YUEN admin rcms
Email Address: abbyyin@ijm.com
cust claimed that she reset password for user id: MYIJM11D on 24.7.2014 but the user havent received the temporary pswd via email until today.cust refuse to fill up prf as the autho signatories is not in the office today.cust req the officer in charge to check regarding this issue asap as they have urgent pymt need to be done by today. refer to attachment. kindly check.tq
created pswd date: 24.7.2014
time created: 14.40pm
time approval approve: 15.05pm - same day
History
#1
Updated by Yap Kah Yan about 10 years ago
- Status changed from New - Begin Life Cycle to Development / Work In Progress
Findings from the logs,
user name: LEW WAH YIN
corporate ID: MYIJM
email: a@a.com
After we provided our findings
From Naza (Maybank)
user ID: MYIJM11D
user name: SIEW MENG POH
email: alansiew@ijm.com
Did not find any email in the logs belonging to SIEW MENG POH.
Pending for Maybank team to provide extra information
#2
Updated by Ahmad Hazri about 10 years ago
- Status changed from Development / Work In Progress to Closed - End of life cycle
Case resolved.