Support #4790
[SCP ID :##2456##] : M2E - User Linking defect.
Status: | Closed - End of life cycle | Start date: | October 23, 2014 | |
---|---|---|---|---|
Priority: | Normal | Due date: | ||
Assignee: | Zahir Abd Latif | % Done: | 100% | |
Category: | - | Spent time: | - | |
Target version: | - |
Description
Hi,
Kindly attend below request:
BBO user successfully perform user linking, MY Corp ID already appear in the list, but when switch corp, system display error message:
Kindly refer attachment.
History
#1 Updated by Zahir Abd Latif almost 10 years ago
Dear Wei Kuan,
Kindly update on this issue no response since October 23, 2014.
Thanks.
#2 Updated by Ong Wei Kuan almost 10 years ago
- Status changed from New - Begin Life Cycle to Pending Customer Feedback
- Assignee changed from Ong Wei Kuan to Zahir Abd Latif
Hi Zahir,
This issue was solved, kindly assist to close this issue.
Causes:
1. Incorrect MY WSDL URL in ID instance's server.
2. Scheduler was not manually started after deployment.
3. Sequence for global id is not created in MY instance's database.
Solutions:
1. Change the MY WSDL URL to the correct one.
2. Manually start the scheduler one time.
3. Execute SQL script to create the sequence.
#3 Updated by Zahir Abd Latif almost 10 years ago
- Status changed from Pending Customer Feedback to Closed - End of life cycle
- % Done changed from 0 to 100