Support #4790

[SCP ID :##2456##] : M2E - User Linking defect.

Added by Zahir Abd Latif almost 10 years ago. Updated almost 10 years ago.

Status:Closed - End of life cycleStart date:October 23, 2014
Priority:NormalDue date:
Assignee:Zahir Abd Latif% Done:

100%

Category:-Spent time:-
Target version:-

Description

Hi,
Kindly attend below request:

BBO user successfully perform user linking, MY Corp ID already appear in the list, but when switch corp, system display error message:

Kindly refer attachment.

image 1.jpg (26.2 KB) Zahir Abd Latif, October 23, 2014 17:04

image 2.jpg (44.6 KB) Zahir Abd Latif, October 23, 2014 17:04

rcas_log_1.zip (103 KB) Zahir Abd Latif, October 23, 2014 17:04

History

#1 Updated by Zahir Abd Latif almost 10 years ago

Dear Wei Kuan,

Kindly update on this issue no response since October 23, 2014.

Thanks.

#2 Updated by Ong Wei Kuan almost 10 years ago

  • Status changed from New - Begin Life Cycle to Pending Customer Feedback
  • Assignee changed from Ong Wei Kuan to Zahir Abd Latif

Hi Zahir,
This issue was solved, kindly assist to close this issue.

Causes:
1. Incorrect MY WSDL URL in ID instance's server.
2. Scheduler was not manually started after deployment.
3. Sequence for global id is not created in MY instance's database.

Solutions:
1. Change the MY WSDL URL to the correct one.
2. Manually start the scheduler one time.
3. Execute SQL script to create the sequence.

#3 Updated by Zahir Abd Latif almost 10 years ago

  • Status changed from Pending Customer Feedback to Closed - End of life cycle
  • % Done changed from 0 to 100

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