Support #4798
[SCP ID :##2461##] : Unable to perform IBG transaction - session expired.
Status: | Closed - End of life cycle | Start date: | October 30, 2014 | |
---|---|---|---|---|
Priority: | Normal | Due date: | ||
Assignee: | Wijaya Kartono | % Done: | 100% | |
Category: | - | Spent time: | - | |
Target version: | - |
Description
Hi,
Kindly attend below request:
Customer had facingproblem "you have idle more than 5 minutes.' when do IBG fund transfer. Customer already try allthe method to solved his problems such clear cache, clear history, changebrowser, used another pc and also use internet at home, office and also mobile. Customer also had tryadd as favourite account and delete back, but still facing the same problem. Kindly please check onthis matter, or else anything else that can we advise him? Below are the customerdetails : Customer Name : ISKANDARZULKARNAIN BIN PEET AWI User name : alexanzul CIF No. : 180033499 IC Number : 711212135275 Type of transaction :IBG Fund Transfer Error message displayed:"you have idle more than 5 minutes.' when do IBG fund transfer. Contact Number:0198888408 Transaction date: 28/10/2014 Log file: \\10.6.6.20\Production_logs\LOGS\
History
#1 Updated by Wijaya Kartono almost 10 years ago
- Status changed from New - Begin Life Cycle to Development / Work In Progress
#2 Updated by Zahir Abd Latif over 9 years ago
- % Done changed from 0 to 100
Refer email : Re: [Request ID :##2461##] : Unable to perform IBG transaction - session expired.
Case closed.
#3 Updated by Zahir Abd Latif over 9 years ago
- Status changed from Development / Work In Progress to Closed - End of life cycle