Support #5137

[SCP ID :##2540##] : CIB error page - session expired.

Added by Zahir Abd Latif over 9 years ago. Updated over 9 years ago.

Status:Closed - End of life cycleStart date:January 14, 2015
Priority:ImmediateDue date:
Assignee:Yap Kah Yan% Done:

100%

Category:MY RIBSpent time:-
Target version:-

Description

Hi,
Kindly attend below request:

There is one case reported (14/01/2015) when user wants to change the password and security answer at KFH Online, 
the error message appeared " 'Session Expired You have left the browser idle more than 5 minutes. Please login again." 

Kindly investigate and revert accordingly.

History

#1 Updated by Ngoh Chee Ping over 9 years ago

  • Assignee changed from Yap Kah Yan to Ngoh Chee Onn

#2 Updated by Zahir Abd Latif over 9 years ago

Dear Chee Onn,

Kindly assist to update the current status in Redmine.

Thanks.

#3 Avatar?id=1966&size=24 Updated by Ngoh Chee Onn over 9 years ago

  • Status changed from New - Begin Life Cycle to Pending Customer Feedback
  • Assignee changed from Ngoh Chee Onn to Yap Kah Yan
  • % Done changed from 0 to 90

Cannot reproduce the error, waiting customer feedback after retry.

Thank you.

#4 Updated by Zahir Abd Latif over 9 years ago

  • Status changed from Pending Customer Feedback to Closed - End of life cycle
  • % Done changed from 90 to 100

Refer email : Re: [Request ID :##2540##] : CIB error page - session expired

Case closed.

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