Support #5142
[SCP ID :##2543##] : CIB SI Consumer Execution Process executed on 15/01/2015 11:05: Unsuccessful.
| Status: | Work Completed-End life cycle | Start date: | January 15, 2015 | |
|---|---|---|---|---|
| Priority: | Normal | Due date: | ||
| Assignee: |  Hafizudin MD | % Done: | 100% | |
| Category: | MY RIB | Spent time: | - | |
| Target version: | - |
Description
Hi,
Kindly attend below request:
User has received the email notification which shown the unsuccessful SI for consumer SI scheduler dated 15/01/2015 but shown Successful at Corus. Please help to further check. Attached the user's email for your reference.
History
#1
Updated by Zahir Abd Latif over 9 years ago
- Category changed from MY BIB to MY RIB
#2
Updated by Yap Kah Yan over 9 years ago
- Assignee changed from Yap Kah Yan to Hafizudin MD
#3
Updated by Yap Kah Yan over 9 years ago
- File scheduler_consumer3.log.2015-01-15 added
- Status changed from New - Begin Life Cycle to Pending Customer Feedback
Root Cause: scheduler is out of memory but was successful updated in database.
Status display in corus is Successful, and unsuccessful during send email.
Attached is the original log.
Logs from ib04/scheduler_consumer3.log.2015-01-15:
2015-01-15 11:05:12,999 ERROR [org.quartz.core.JobRunShell] Job 0012.12 threw an unhandled Exception:
java.lang.OutOfMemoryError
at java.util.zip.ZipFile.open(Native Method)
at java.util.zip.ZipFile.<init>(ZipFile.java:203)
at java.util.jar.JarFile.<init>(JarFile.java:132)
at java.util.jar.JarFile.<init>(JarFile.java:97)
at org.apache.catalina.loader.WebappClassLoader.openJARs(WebappClassLoader.java:1722)
at org.apache.catalina.loader.WebappClassLoader.findResources(WebappClassLoader.java:988)
at java.lang.ClassLoader.getResources(ClassLoader.java:1015)
at javax.mail.Session$5.run(Session.java:1208)
at java.security.AccessController.doPrivileged(Native Method)
at javax.mail.Session.getResources(Session.java:1202)
at javax.mail.Session.loadAllResources(Session.java:1118)
at javax.mail.Session.loadProviders(Session.java:886)
at javax.mail.Session.<init>(Session.java:210)
at javax.mail.Session.getInstance(Session.java:232)
at my.com.kfh.web.utils.IBSendOut.SendOut(IBSendOut.java:94)
at my.com.kfh.enterprise.services.IBUtils.sendEmail(IBUtils.java:1070)
at my.com.kfh.enterprise.services.ib104_fundtransfer.interbank.IBInterbankSITransferResultsServices.executeTransaction(IBInterbankSITransferResultsServices.java:482)
at net.penril.scheduler.job.SIJobConsumer.execute(SIJobConsumer.java:93)
at org.quartz.core.JobRunShell.run(JobRunShell.java:199)
at org.quartz.simpl.SimpleThreadPool$WorkerThread.run(SimpleThreadPool.java:543)
2015-01-15 11:05:13,003 ERROR [org.quartz.core.ErrorLogger] Job (0012.12 threw an exception.
org.quartz.SchedulerException: Job threw an unhandled exception. [See nested exception: java.lang.OutOfMemoryError]
at org.quartz.core.JobRunShell.run(JobRunShell.java:210)
at org.quartz.simpl.SimpleThreadPool$WorkerThread.run(SimpleThreadPool.java:543)
Caused by: java.lang.OutOfMemoryError
at java.util.zip.ZipFile.open(Native Method)
at java.util.zip.ZipFile.<init>(ZipFile.java:203)
at java.util.jar.JarFile.<init>(JarFile.java:132)
at java.util.jar.JarFile.<init>(JarFile.java:97)
at org.apache.catalina.loader.WebappClassLoader.openJARs(WebappClassLoader.java:1722)
at org.apache.catalina.loader.WebappClassLoader.findResources(WebappClassLoader.java:988)
at java.lang.ClassLoader.getResources(ClassLoader.java:1015)
at javax.mail.Session$5.run(Session.java:1208)
at java.security.AccessController.doPrivileged(Native Method)
at javax.mail.Session.getResources(Session.java:1202)
at javax.mail.Session.loadAllResources(Session.java:1118)
at javax.mail.Session.loadProviders(Session.java:886)
at javax.mail.Session.<init>(Session.java:210)
at javax.mail.Session.getInstance(Session.java:232)
at my.com.kfh.web.utils.IBSendOut.SendOut(IBSendOut.java:94)
at my.com.kfh.enterprise.services.IBUtils.sendEmail(IBUtils.java:1070)
at my.com.kfh.enterprise.services.ib104_fundtransfer.interbank.IBInterbankSITransferResultsServices.executeTransaction(IBInterbankSITransferResultsServices.java:482)
at net.penril.scheduler.job.SIJobConsumer.execute(SIJobConsumer.java:93)
at org.quartz.core.JobRunShell.run(JobRunShell.java:199)
... 1 more
2015-01-15 11:05:13,017 INFO [net.penril.scheduler.job.SchedulerListener] msgBody To whom it may concern,
SCHEDULE SUMMARY
Schedule Id.: 0012
Scheduled Service Id.: 12
Scheduled Description: Consumer SI Processing
Service Name: Consumer SI Engine
Start Date Time: 15/01/2015 11:05
End Date Time: 15/01/2015 11:05
Status: Unsuccessful
#4
Updated by Norhaidah Md Dasuki over 9 years ago
- % Done changed from 0 to 100
Updated by Kah Yan - suggested solution: to restart the server and IT will need to monitor if this issue still persist.
#5
Updated by Norhaidah Md Dasuki over 9 years ago
- Status changed from Pending Customer Feedback to Work Completed-End life cycle
tengku.norashikin@kfh.com.my
3:58 PM (9 minutes ago)
to me, Penril, Hafizudin, Kah, kfh.support, norsurianie.su., System
Dear Sis Haida;
Penril may proceed to close this issue.