Support #5179
[SCP ID :##2572##] : Failed to access eCustody UAT's login page
| Status: | Closed - End of life cycle | Start date: | February 09, 2015 | |
|---|---|---|---|---|
| Priority: | High | Due date: | ||
| Assignee: |  Zahir Abd Latif | % Done: | 100% | |
| Category: | - | Spent time: | - | |
| Target version: | - |
Description
Hi,
Kindly attend below request:
User failed to access the eCustody UAT login page. Request have been revert to Penril and email date:07/02/15.
History
#1
Updated by Zahir Abd Latif over 9 years ago
Email date 07/01/2015,
As per conversation, we are having issue to access eCustody’s SIT & UAT environment with the error below. We need your assist to check on this issue asap on Monday morning.
#2
Updated by Ong Wei Kuan over 9 years ago
- Status changed from New - Begin Life Cycle to Pending Customer Feedback
- Assignee changed from Ong Wei Kuan to Zahir Abd Latif
Remark :-
From William, after checking the weblogic and Iplanet, he found out that the connection issue is caused by iplanet instance was down. After restarted the instance, issue solved.
Hi Zahir,
Please assist to close this case. Thank You.
#3
Updated by Zahir Abd Latif over 9 years ago
- Status changed from Pending Customer Feedback to Closed - End of life cycle
- % Done changed from 0 to 100